legal questions
Question
What legal documents do I need to run an online business?
Answer
If you're running an online business in the UK, there are key legal documents you'll need to have to protect your business from key risks. It will also help things run smoothly from the outset.
- Terms and Conditions: T&Cs are the terms users must agree to before they further engage with your business. This helps you monitor activity on your platform, limit your liability where necessary, and ensure all parties are on the same page regarding rights and responsibilities.
- Privacy Policy: Under the UK General Data Protection Regulation (UK GDPR), businesses need to have a Privacy Policy in place that outlines how they intend to collect, store, and distribute users' personal information. This is crucial for transparency and for protecting the privacy of your users. More information can be found on the Information Commissioner's Office (ICO) website.
- Cookie Policy: If you're collecting cookies for business purposes, it's also important that you disclose this to your users, as well as how you intend to store and collect this information. The UK follows the Privacy and Electronic Communications Regulations (PECR) alongside the GDPR, which governs the use of cookies.
- Supply Agreement: if you're working with suppliers, you'll need to have the details of your arrangement in writing. This can help limit the chance of a dispute arising, and can limit your liability for things that go wrong in the supply chain.
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