General

Are you a law firm? What do legal consultants do?

No, Sprintlaw is a legal consultancy and our lawyers are not acting as solicitors when providing services through Sprintlaw. In England and Wales, law firms are authorised and regulated by the Solicitors Regulation Authority (SRA), and when we provide services to our clients we are not regulated or authorised by the SRA.

Consultant lawyers provide legal advice in non-contentious commercial, intellectual property and IT matters, which are not areas of practice reserved to solicitors. By structuring Sprintlaw as a legal consultancy, we can keep our running and administrative costs down and pass on the benefit of savings to our clients and provide our services at a much more competitive rate than solicitors providing the same services. This is a new model of practice which has been available since 25 November 2019 when the SRA rolled out certain regulatory reforms.

Are there any differences between engaging a legal consultant or a solicitor?

Yes, there are differences as solicitors are subject to rule and regulations of the SRA.

The most relevant point is that a solicitors’ advice can be “privileged”. This means that correspondence between a client and solicitor can, if made confidentially and for the purposes of legal advice, be withheld from a court or third party in connection with legal proceedings. Advice from non-regulated advisors is not “privileged”, which means our correspondence and advice, while still fully confidential, will be treated in court in the same manner as advice from your accountants or anyone else who is not a regulated advisor.

This is not usually a concern to our clients, as we do not provide legal services in contentious matters and so our advice is not the sort of advice that pertains to court proceedings. If we do have a matter that we feel may benefit from the protection that privilege offers, we will recommend our client engage a more traditional law firm.

Other differences pertain to rules of ethical conduct application to solicitors (rules that we as lawyers continue to take very seriously) and mandatory levels of insurance cover.

Who are your lawyers?

Our team is led by experienced Australian and UK lawyers, who are specialists in various areas of law and have all trained at leading firms. They have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. Our team has expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.

Do you have an office?

Our use of technology allows our team members to work remotely from around the world, from London, Sydney, Brisbane, Melbourne and Toronto – but we do have a head office based in downtown Sydney.

What areas do you specialise in?

At Sprintlaw our focus is on providing commercial legal services for businesses. We specialise in helping small businesses and startups get off the ground and continue operating without having to stress about any unexpected legal obstacles. Our lawyers specialise in technology, intellectual property, contract drafting, corporate, employment and commercial law.

We do not advise on contentious matters, conveyancing, debt collection, or personal legal matters (such as wills, estates or personal injury).

How do I get started and what’s your process?

Just click the ‘Get Started’ button on our website and submit an enquiry. After you’ve submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.

Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed-fee quote setting out costs, scope of the service and timing. Have a read through it, and if you’re happy with the scope, you can accept and sign our engagement letter online – easy!

Once you’ve formally accepted, we’ll connect you with a specialist and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

How does payment work?

Unlike traditional law firms, everything we do is on a fixed-fee basis. This means you will always know the total cost of your legal bill from the start.

Once you’ve accepted and signed our engagement letter, we will send through the payment details. Please note that we take full payment upfront.

How do I contact my lawyer once I’ve paid?

Once you’ve accepted our engagement and paid the fees, we will allocate you a lawyer who will take care of your project. Your allocated specialist will contact you via email and let you know if there’s anything they need. If you don’t hear from them immediately, don’t worry – it just means they are finishing off some other projects and they will contact you as soon as they can. Once your lawyer gets started with your project, they will keep you updated as to the estimated delivery time and will let you know if they require any information from you.

Please also note that our lawyers generally don’t take unscheduled calls as it helps keep things running efficiently. If a call is necessary to complete your job, your lawyer will provide you with an online link to our call booking system. Please book in a time using this link whenever you need to chat to your lawyer.

If you have urgent queries or would like to follow up with your lawyer, you can email or phone your legal consultant, who will be able to provide you with an update regarding your project.

How long does it take?

Generally, it takes us 1 – 2 weeks to complete a legal project. However this can vary depending on how busy we are, unforeseen complexities with your project and your availability for calls or your response to provide us with the information we require.

We will provide you with an estimated delivery time for your project once we get started, and we’ll keep you updated during your project if there is likely to be any change to this delivery time.

Do you have professional indemnity insurance?

Yes, Sprintlaw has professional indemnity cover of £2,000,000 per claim.

Membership

What’s included in my membership?

Your Sprintlaw membership includes:

  • 30 minute phone consultations with Sprintlaw lawyers
  • Free updates to any documents we’ve prepared for you
  • Exclusive partner offers
  • 15% discount on any fixed-fee legal services

There is no strict limit on the number of phone consultations, quick questions or free updates you can request. However, we do have a fair use policy in place and our ability to respond to your requests is dependent on our legal team’s capacity.

How do the phone consultations work?

Once you’ve accepted our engagement and made payment, we will allocate you a lawyer as your main point of contact and send you a link to their calendar booking system.

All you need to do is select a 30 minute time slot that suits you and book it in! Your lawyer will call you at the appointment time and you can ask them your legal questions.

If you have urgent queries or would like to follow up with your lawyer, you can call us on 1800 730 617 or email our membership email address, and we will be able to provide you with an update and pass on a message to your lawyer if it’s required.

There is no strict limit on the number of phone consultations you can book. However, we do have a fair use policy in place and our ability to respond to your requests is dependent on our legal team’s capacity.

There are some complex legal issues and regulations that we can advise on, but fall outside the scope of our general membership. If you would like advice around a legal issue that is outside the scope of our general membership, we may provide you a quote for a one-off consultation fee with one of our specialist lawyers.

What is considered a free update to my documents?

The membership includes free updates to any documents we’ve prepared for you. We have a fair use policy in place, so all minor changes are included but any significant redrafting of the agreement may be considered a new project. If significant changes are required, we will provide you with a discounted fixed-fee quote for these changes.

Please note that these free updates only apply to documents previously prepared by us. If you need changes made to a document prepared by someone else, we will provide you with a discounted fixed-fee quote for these changes.

How do I access the exclusive partner offers?

When you sign up we’ll provide you with a link to our partner directory. You’ll have access to discounts that are only available for Sprintlaw clients, across services such as accountants, web development and insurance.

What areas of law can you give me advice on?

As part of your consultations, we can provide you with general advice on any of the areas of law that we service. This includes technology law, intellectual property, contract drafting, privacy, corporate and commercial law. There are certain areas we can’t advise on, including dispute, debt collection, or personal legal matters (such as wills, estates, personal injury, conveyancing or criminal law), regulatory advice or employee issues. If we can’t advise on your situation, we can help refer you to another provider who can.

There are some complex legal issues and regulations that we can advise on, but fall outside the scope of our general membership. If you would like advice around a legal issue that is outside the scope of our general membership, we may provide you a quote for a one-off consultation fee with one of our specialist lawyers.

What happens if I need documents or written advice?

In addition to your phone consultations with a specialist business lawyer, your membership also includes a 15% discount on any of our fixed-fee legal services. This means if you need help with any contracts, written advice or other legal services as part of your membership, we can do it for you at a discounted rate.

How does payment work?

At Sprintlaw, we always keep our fees transparent so you know the total cost of your legal bill from the start.

Your membership is billed annually upfront. The price and scope are set out in our membership package. This subscription is considered a general retainer and is not refundable. If you cancel any recurring payments, you will still be entitled to access your membership features for the remainder of the payment cycle.

For our fixed-fee services, we will provide you with the quote for your service first. Once you’ve accepted the quote and signed our engagement letter, we will send through the payment details. Please note that we take full payment upfront into our trust account.

You’ll see in our engagement letter that your money will be held in our trust account until we’ve completed the scope of your project. To make sure that your money is handled properly, we follow the rules and guidelines set by the Law Society of NSW to handle your trust money. More information about trust accounts can be found here.

We accept all major credit cards as well as electronic fund transfers.