legal questions
Question
What are the consumer protection laws in the UK?
Answer
The primary legislation for consumer protection in the UK is the Consumer Rights Act 2015. This Act covers unfair trade practices, product safety, consumer rights guarantees, and warranties. Businesses are prohibited from making false or misleading claims, engaging in unfair commercial practices, or employing unfair contract terms. Consumers have the right to remedies, including refunds, repairs, or replacements, for products or services that fail to meet the statutory rights. Regular consultations with our consumer law specialists can ensure comprehensive compliance.
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