Questions Library Consumer Law What are the consumer protection laws in the UK?
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What are the consumer protection laws in the UK?

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The primary legislation for consumer protection in the UK is the Consumer Rights Act 2015. This Act covers unfair trade practices, product safety, consumer rights guarantees, and warranties. Businesses are prohibited from making false or misleading claims, engaging in unfair commercial practices, or employing unfair contract terms. Consumers have the right to remedies, including refunds, repairs, or replacements, for products or services that fail to meet the statutory rights. Regular consultations with our consumer law specialists can ensure comprehensive compliance.

Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.

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