Questions Library Business Set Up, Consumer Law How do I deal with complaints from clients when providing accounting and bookkeeping services in the UK?
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How do I deal with complaints from clients when providing accounting and bookkeeping services in the UK?

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Dealing with complaints in accounting and bookkeeping necessitates a clear grievance process, effective communication, and a commitment to rectifying errors. It's crucial to listen to clients, comprehend their issues, and strive towards a resolution. Our legal team can aid in establishing frameworks for managing and resolving client complaints in the UK.

Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.

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