Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Understanding the CMA: What UK Businesses Need to Know About Competition and Markets Authority Compliance

Understanding the CMA: What UK Businesses Need to Know About Competition and Markets Authority Compliance

If you're running a business in the UK or thinking about starting one, you’ve likely come across the term “CMA.” But what exactly does the Competition and Markets Authority do, and why...

28 August 2025
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Understanding the Consumer Rights Act 2015: What UK Businesses Need to Know

Understanding the Consumer Rights Act 2015: What UK Businesses Need to Know

If you’re running a business in the UK - whether it’s a cosy coffee shop, an e-commerce store, or a growing consultancy - chances are you’ve heard of the Consumer Rights Act...

27 August 2025
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Understanding The Buyer Beware Principle: What UK Businesses Need To Know

Understanding The Buyer Beware Principle: What UK Businesses Need To Know

If you’re running a business-or even just thinking about launching one-you’ll quickly run into advice like “do your due diligence” and “read the fine print.” But what does that really mean in...

26 August 2025
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How To Write a Letter Before Action for Debt Recovery: A Guide for UK Businesses

How To Write a Letter Before Action for Debt Recovery: A Guide for UK Businesses

Chasing unpaid invoices can feel both time-consuming and daunting for any UK business owner. But before you turn to court or another official route, there's one important step you shouldn't skip: sending...

25 August 2025
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Regulation of Consumer Credit Activities: What UK Businesses Need to Know

Regulation of Consumer Credit Activities: What UK Businesses Need to Know

Thinking about offering payment plans, buy-now-pay-later schemes, or any kind of lending in your business? The world of consumer credit can open up new opportunities for both growth and customer satisfaction. But...

25 August 2025
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Understanding Economic Torts: Protecting Your Business from Unfair Competitive Practices

Understanding Economic Torts: Protecting Your Business from Unfair Competitive Practices

Running a business in the UK is an exciting - and challenging - venture. As a small business owner or budding entrepreneur, you work hard to grow your company, attract customers, and...

25 August 2025
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Understanding UK Advertising Laws: A Guide to Compliance for Businesses

Understanding UK Advertising Laws: A Guide to Compliance for Businesses

Success in business often depends on standing out in a crowded marketplace. Whether you’re launching a product, running a sale, or trying to grow your brand, advertising is a powerful way to...

25 August 2025
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Running Free-to-Enter Competitions in the UK: Legal Requirements and Best Practices for Businesses

Running Free-to-Enter Competitions in the UK: Legal Requirements and Best Practices for Businesses

Free-to-enter competitions are a fantastic way for UK businesses to boost engagement, grow their brand, and connect with new customers - all while offering participants a shot at some great prizes. If...

24 August 2025
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Libel and Defamation: What UK Businesses Need to Know to Protect Their Reputation

Libel and Defamation: What UK Businesses Need to Know to Protect Their Reputation

If you run a business in the UK, your reputation is one of your most valuable assets. With the rapid growth of online reviews, social media, and digital publishing, there are now...

21 August 2025
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Legal Essentials for British E-Commerce Businesses: Customer Information and Compliance Guide

Legal Essentials for British E-Commerce Businesses: Customer Information and Compliance Guide

E-commerce is booming across Britain. Setting up a British e commerce business is easier than ever, and the rewards can be huge - you’re reaching a massive pool of digital shoppers without...

20 August 2025
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Do You Have To Pay Service Charge UK? What Businesses Need To Know

Do You Have To Pay Service Charge UK? What Businesses Need To Know

Picture this: you’re dining out or getting a haircut, the bill arrives, and you notice a ‘service charge’ automatically added. If you’re a business owner, you may have wondered-do you have to...

20 August 2025
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Finders Keepers Law: Understanding Business Liability for Found Property in the UK

Finders Keepers Law: Understanding Business Liability for Found Property in the UK

Imagine you’re running your business, opening up for the day, and you discover a wallet left on your premises. Or a customer hands in a found phone, or your team uncovers some...

20 August 2025
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Can You Legally Remove Goods Not Paid For From Your Business Premises?

Can You Legally Remove Goods Not Paid For From Your Business Premises?

If you run a business that provides goods to customers-whether it’s selling products in a shop, supplying inventory B2B, or fitting out a client’s premises-you’ve probably asked yourself: what can I actually...

20 August 2025
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Understanding Car Service Warranty Rules: What UK Businesses Need to Know

Understanding Car Service Warranty Rules: What UK Businesses Need to Know

When you run a car service business in the UK - whether it’s a garage, franchise, repair shop, or mobile service - your reputation depends on trust and reliability. But alongside providing...

19 August 2025
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Online Dispute Resolution (ODR): A Practical Guide for Businesses to Resolve Conflicts Efficiently

Online Dispute Resolution (ODR): A Practical Guide for Businesses to Resolve Conflicts Efficiently

If you’ve ever found yourself stuck in a business dispute-whether it’s a disagreement with a supplier, a late-paying customer, or a contract gone wrong-you know how quickly things can escalate. Legal battles...

19 August 2025
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What Is a Package Holiday? Understanding the Legal Framework Behind Travel Contracts

What Is a Package Holiday? Understanding the Legal Framework Behind Travel Contracts

Jetting off for some sun, sea, and sightseeing sounds simple enough, but if you’ve ever wondered what really protects you when booking a trip, you’re not alone. With the travel industry back...

19 August 2025
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Competition Law UK: A Guide for Businesses on Compliance and Avoiding Anti-Competitive Practices

Competition Law UK: A Guide for Businesses on Compliance and Avoiding Anti-Competitive Practices

If you’re running a business in the UK, competition law is something you can’t afford to ignore - even if you don’t see yourself as the next Amazon or Google. You might...

18 August 2025
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How Long Should a Refund Take? Understanding Your Legal Rights and Obligations in UK Consumer Law

How Long Should a Refund Take? Understanding Your Legal Rights and Obligations in UK Consumer Law

We’ve all been there - whether you’re a business owner dealing with a returned product, or a customer wondering when your money will come back, refunds are a regular part of buying...

18 August 2025
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Legal Considerations for UK Businesses Participating in the Freecycle Network: Understanding Liability and Compliance

Legal Considerations for UK Businesses Participating in the Freecycle Network: Understanding Liability and Compliance

The Freecycle Network UK has become a popular way for individuals and businesses to give away unwanted items for free, reducing waste and helping local communities. If you’re a UK business thinking...

17 August 2025
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What Does Signed Under Duress Mean? Understanding Contract Validity and Legal Protection

What Does Signed Under Duress Mean? Understanding Contract Validity and Legal Protection

If you’ve ever felt pressured to sign a business contract, you might wonder what your rights are. Can a contract really hold up if you signed it ‘under duress’? Many business owners,...

17 August 2025
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Disputing a Debt in the UK: A Legal Guide for Businesses

Disputing a Debt in the UK: A Legal Guide for Businesses

If you’ve ever had a client or customer refuse to pay what you’re owed, you’ll know how stressful and disruptive a disputed debt can be for your business. Whether you’re chasing unpaid...

17 August 2025
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Understanding Trading Standards UK: A Guide For Businesses To Stay Compliant

Understanding Trading Standards UK: A Guide For Businesses To Stay Compliant

Running a business in the UK means juggling a lot - from building your team and landing your first clients, to making sure your products or services hit the mark. But behind...

16 August 2025
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Who Runs the Lottery UK? Understanding Legal Requirements for Running Lotteries and Competitions

Who Runs the Lottery UK? Understanding Legal Requirements for Running Lotteries and Competitions

Dreaming of running your own lottery, raffle, or competition in the UK? Whether you want to fundraise for a charity, boost your business with a prize draw, or set up a commercial...

15 August 2025
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How To Handle Disputed Invoices: A Legal Guide for UK Businesses

How To Handle Disputed Invoices: A Legal Guide for UK Businesses

If you run a business in the UK, you’ll eventually face it: a customer refuses to pay, questions the bill, or wants an amended invoice. Suddenly, that money you counted on is...

15 August 2025
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