Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Understanding the Sale of Goods Act: Key Legal Protections for UK Businesses

Understanding the Sale of Goods Act: Key Legal Protections for UK Businesses

Whether you’re running a busy e-commerce website, starting a bricks-and-mortar shop, or supplying goods to other businesses, the rules around sales aren’t just a formality-they’re your legal safety net. Getting your head...

31 August 2025
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Debt Collection Letters: Legal Guidelines For UK Businesses To Secure Outstanding Payments

Debt Collection Letters: Legal Guidelines For UK Businesses To Secure Outstanding Payments

It’s an all-too-common scenario for UK business owners: You’ve provided your goods or services, sent out your invoice, and the due date comes and goes-but payment is nowhere to be seen. If...

30 August 2025
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Is Service Charge Mandatory for Businesses in the UK? Understanding Your Legal Obligations

Is Service Charge Mandatory for Businesses in the UK? Understanding Your Legal Obligations

If you’ve ever dined out, received a bill for a hotel stay, or booked a table for a celebration, you’ve likely spotted a “service charge” tacked onto the total. As a business...

29 August 2025
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Consumer Contracts Regulations: What UK Businesses Need to Know for Compliance

Consumer Contracts Regulations: What UK Businesses Need to Know for Compliance

If you’re selling to consumers in the UK-whether you run a traditional shop, an online store, or a service-based business-understanding your legal duties around consumer contracts is absolutely essential. Get it right,...

29 August 2025
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Understanding Assistance Dog Laws in the UK: What Businesses Need to Know Under the Equality Act 2010

Understanding Assistance Dog Laws in the UK: What Businesses Need to Know Under the Equality Act 2010

If you run a business that welcomes customers in person-whether it’s a café, shop, office, or any other public venue-there’s a good chance you’ll interact with assistance dog users at some point....

29 August 2025
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Understanding the CMA: What UK Businesses Need to Know About Competition and Markets Authority Compliance

Understanding the CMA: What UK Businesses Need to Know About Competition and Markets Authority Compliance

If you're running a business in the UK or thinking about starting one, you’ve likely come across the term “CMA.” But what exactly does the Competition and Markets Authority do, and why...

28 August 2025
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Understanding the Consumer Rights Act 2015: What UK Businesses Need to Know

Understanding the Consumer Rights Act 2015: What UK Businesses Need to Know

If you’re running a business in the UK - whether it’s a cosy coffee shop, an e-commerce store, or a growing consultancy - chances are you’ve heard of the Consumer Rights Act...

27 August 2025
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Understanding The Buyer Beware Principle: What UK Businesses Need To Know

Understanding The Buyer Beware Principle: What UK Businesses Need To Know

If you’re running a business-or even just thinking about launching one-you’ll quickly run into advice like “do your due diligence” and “read the fine print.” But what does that really mean in...

26 August 2025
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How To Write a Letter Before Action for Debt Recovery: A Guide for UK Businesses

How To Write a Letter Before Action for Debt Recovery: A Guide for UK Businesses

Chasing unpaid invoices can feel both time-consuming and daunting for any UK business owner. But before you turn to court or another official route, there's one important step you shouldn't skip: sending...

25 August 2025
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Regulation of Consumer Credit Activities: What UK Businesses Need to Know

Regulation of Consumer Credit Activities: What UK Businesses Need to Know

Thinking about offering payment plans, buy-now-pay-later schemes, or any kind of lending in your business? The world of consumer credit can open up new opportunities for both growth and customer satisfaction. But...

25 August 2025
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Understanding Economic Torts: Protecting Your Business from Unfair Competitive Practices

Understanding Economic Torts: Protecting Your Business from Unfair Competitive Practices

Running a business in the UK is an exciting - and challenging - venture. As a small business owner or budding entrepreneur, you work hard to grow your company, attract customers, and...

25 August 2025
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Understanding UK Advertising Laws: A Guide to Compliance for Businesses

Understanding UK Advertising Laws: A Guide to Compliance for Businesses

Success in business often depends on standing out in a crowded marketplace. Whether you’re launching a product, running a sale, or trying to grow your brand, advertising is a powerful way to...

25 August 2025
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Running Free-to-Enter Competitions in the UK: Legal Requirements and Best Practices for Businesses

Running Free-to-Enter Competitions in the UK: Legal Requirements and Best Practices for Businesses

Free-to-enter competitions are a fantastic way for UK businesses to boost engagement, grow their brand, and connect with new customers - all while offering participants a shot at some great prizes. If...

24 August 2025
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Libel and Defamation: What UK Businesses Need to Know to Protect Their Reputation

Libel and Defamation: What UK Businesses Need to Know to Protect Their Reputation

If you run a business in the UK, your reputation is one of your most valuable assets. With the rapid growth of online reviews, social media, and digital publishing, there are now...

21 August 2025
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Legal Essentials for British E-Commerce Businesses: Customer Information and Compliance Guide

Legal Essentials for British E-Commerce Businesses: Customer Information and Compliance Guide

E-commerce is booming across Britain. Setting up a British e commerce business is easier than ever, and the rewards can be huge - you’re reaching a massive pool of digital shoppers without...

20 August 2025
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Do You Have To Pay Service Charge UK? What Businesses Need To Know

Do You Have To Pay Service Charge UK? What Businesses Need To Know

Whether you have to pay a UK service charge depends on your lease, the demand, the services charged and whether residential or commercial rules apply.

20 August 2025
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Finders Keepers Law: Understanding Business Liability for Found Property in the UK

Finders Keepers Law: Understanding Business Liability for Found Property in the UK

Imagine you’re running your business, opening up for the day, and you discover a wallet left on your premises. Or a customer hands in a found phone, or your team uncovers some...

20 August 2025
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Can You Legally Remove Goods Not Paid For From Your Business Premises?

Can You Legally Remove Goods Not Paid For From Your Business Premises?

If you run a business that provides goods to customers-whether it’s selling products in a shop, supplying inventory B2B, or fitting out a client’s premises-you’ve probably asked yourself: what can I actually...

20 August 2025
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Understanding Car Service Warranty Rules: What UK Businesses Need to Know

Understanding Car Service Warranty Rules: What UK Businesses Need to Know

When you run a car service business in the UK - whether it’s a garage, franchise, repair shop, or mobile service - your reputation depends on trust and reliability. But alongside providing...

19 August 2025
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Online Dispute Resolution (ODR): A Practical Guide for Businesses to Resolve Conflicts Efficiently

Online Dispute Resolution (ODR): A Practical Guide for Businesses to Resolve Conflicts Efficiently

If you’ve ever found yourself stuck in a business dispute-whether it’s a disagreement with a supplier, a late-paying customer, or a contract gone wrong-you know how quickly things can escalate. Legal battles...

19 August 2025
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What Is a Package Holiday? Understanding the Legal Framework Behind Travel Contracts

What Is a Package Holiday? Understanding the Legal Framework Behind Travel Contracts

Jetting off for some sun, sea, and sightseeing sounds simple enough, but if you’ve ever wondered what really protects you when booking a trip, you’re not alone. With the travel industry back...

19 August 2025
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Competition Law UK: A Guide for Businesses on Compliance and Avoiding Anti-Competitive Practices

Competition Law UK: A Guide for Businesses on Compliance and Avoiding Anti-Competitive Practices

If you’re running a business in the UK, competition law is something you can’t afford to ignore - even if you don’t see yourself as the next Amazon or Google. You might...

18 August 2025
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How Long Should a Refund Take? Understanding Your Legal Rights and Obligations in UK Consumer Law

How Long Should a Refund Take? Understanding Your Legal Rights and Obligations in UK Consumer Law

UK refund timing depends on the type of sale. Online cancellations often have a 14-day refund rule, while faulty goods and services follow different consumer law rules.

18 August 2025
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Legal Considerations for UK Businesses Participating in the Freecycle Network: Understanding Liability and Compliance

Legal Considerations for UK Businesses Participating in the Freecycle Network: Understanding Liability and Compliance

The Freecycle Network UK has become a popular way for individuals and businesses to give away unwanted items for free, reducing waste and helping local communities. If you’re a UK business thinking...

17 August 2025
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