Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Unjust Enrichment: What UK Businesses Need To Know To Avoid Paying Twice

Unjust Enrichment: What UK Businesses Need To Know To Avoid Paying Twice

It’s every business owner’s nightmare: you pay an invoice or settle an account, only to find out a few weeks down the track you’re being asked to pay again - maybe to...

6 September 2025
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Understanding Liability Waiver Forms: A Guide for UK Businesses and Service Providers

Understanding Liability Waiver Forms: A Guide for UK Businesses and Service Providers

If you own or operate a UK business where customers or clients take part in physical activities, receive specialist services, or face even a small risk, you’ve probably been told you “need...

6 September 2025
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Understanding Vehicle Lease and Purchase Agreements: Key Legal Considerations for Businesses

Understanding Vehicle Lease and Purchase Agreements: Key Legal Considerations for Businesses

Whether you’re setting up a delivery service, launching a mobile consultancy, or simply providing vehicles for your sales team, deciding whether to lease or purchase a vehicle for your business is a...

6 September 2025
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Greenwashing in Fashion: Legal Risks and Compliance for UK Brands

Greenwashing in Fashion: Legal Risks and Compliance for UK Brands

The fashion industry is undergoing a major green revolution, and more brands than ever are marketing their products as “eco-friendly,” “sustainable,” or “ethical.” But beneath the surface, not all these claims are...

3 September 2025
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What Is the CMA and How Its Regulations Impact UK Businesses?

What Is the CMA and How Its Regulations Impact UK Businesses?

Have you ever wondered why there are strict rules around advertising, price fixing, or even how big companies merge? In the UK, a lot of this is down to the Competition and...

2 September 2025
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Can You Reclaim Your Materials If a Customer Refuses to Pay? Legal Rights for UK Businesses

Can You Reclaim Your Materials If a Customer Refuses to Pay? Legal Rights for UK Businesses

It’s an all-too-familiar scenario for UK business owners, especially those in trades, manufacturing, and supply: you’ve delivered materials or stock to a customer, completed your part of the deal, but when it...

2 September 2025
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Offering Consumer Credit: Legal Essentials for UK Businesses Providing Customer Credit

Offering Consumer Credit: Legal Essentials for UK Businesses Providing Customer Credit

Thinking about offering consumer credit to your customers-letting them “buy now, pay later,” purchase in instalments, or apply for finance? It’s an excellent way to boost sales, increase customer loyalty, and help...

31 August 2025
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Understanding Bill of Sale for Car Transactions: Legal Essentials for Businesses and Sellers

Understanding Bill of Sale for Car Transactions: Legal Essentials for Businesses and Sellers

Selling or buying a car-whether as a business or a private individual-is a big transaction. There’s the excitement of handing over the keys (or driving away in something new), but what happens...

31 August 2025
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Understanding the Sale of Goods Act: Key Legal Protections for UK Businesses

Understanding the Sale of Goods Act: Key Legal Protections for UK Businesses

Whether you’re running a busy e-commerce website, starting a bricks-and-mortar shop, or supplying goods to other businesses, the rules around sales aren’t just a formality-they’re your legal safety net. Getting your head...

31 August 2025
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Debt Collection Letters: Legal Guidelines For UK Businesses To Secure Outstanding Payments

Debt Collection Letters: Legal Guidelines For UK Businesses To Secure Outstanding Payments

It’s an all-too-common scenario for UK business owners: You’ve provided your goods or services, sent out your invoice, and the due date comes and goes-but payment is nowhere to be seen. If...

30 August 2025
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Is Service Charge Mandatory for Businesses in the UK? Understanding Your Legal Obligations

Is Service Charge Mandatory for Businesses in the UK? Understanding Your Legal Obligations

If you’ve ever dined out, received a bill for a hotel stay, or booked a table for a celebration, you’ve likely spotted a “service charge” tacked onto the total. As a business...

29 August 2025
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Consumer Contracts Regulations: What UK Businesses Need to Know for Compliance

Consumer Contracts Regulations: What UK Businesses Need to Know for Compliance

If you’re selling to consumers in the UK-whether you run a traditional shop, an online store, or a service-based business-understanding your legal duties around consumer contracts is absolutely essential. Get it right,...

29 August 2025
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Understanding Assistance Dog Laws in the UK: What Businesses Need to Know Under the Equality Act 2010

Understanding Assistance Dog Laws in the UK: What Businesses Need to Know Under the Equality Act 2010

If you run a business that welcomes customers in person-whether it’s a café, shop, office, or any other public venue-there’s a good chance you’ll interact with assistance dog users at some point....

29 August 2025
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Understanding the CMA: What UK Businesses Need to Know About Competition and Markets Authority Compliance

Understanding the CMA: What UK Businesses Need to Know About Competition and Markets Authority Compliance

If you're running a business in the UK or thinking about starting one, you’ve likely come across the term “CMA.” But what exactly does the Competition and Markets Authority do, and why...

28 August 2025
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Understanding the Consumer Rights Act 2015: What UK Businesses Need to Know

Understanding the Consumer Rights Act 2015: What UK Businesses Need to Know

If you’re running a business in the UK - whether it’s a cosy coffee shop, an e-commerce store, or a growing consultancy - chances are you’ve heard of the Consumer Rights Act...

27 August 2025
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Understanding The Buyer Beware Principle: What UK Businesses Need To Know

Understanding The Buyer Beware Principle: What UK Businesses Need To Know

If you’re running a business-or even just thinking about launching one-you’ll quickly run into advice like “do your due diligence” and “read the fine print.” But what does that really mean in...

26 August 2025
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How To Write a Letter Before Action for Debt Recovery: A Guide for UK Businesses

How To Write a Letter Before Action for Debt Recovery: A Guide for UK Businesses

Chasing unpaid invoices can feel both time-consuming and daunting for any UK business owner. But before you turn to court or another official route, there's one important step you shouldn't skip: sending...

25 August 2025
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Regulation of Consumer Credit Activities: What UK Businesses Need to Know

Regulation of Consumer Credit Activities: What UK Businesses Need to Know

Thinking about offering payment plans, buy-now-pay-later schemes, or any kind of lending in your business? The world of consumer credit can open up new opportunities for both growth and customer satisfaction. But...

25 August 2025
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Understanding Economic Torts: Protecting Your Business from Unfair Competitive Practices

Understanding Economic Torts: Protecting Your Business from Unfair Competitive Practices

Running a business in the UK is an exciting - and challenging - venture. As a small business owner or budding entrepreneur, you work hard to grow your company, attract customers, and...

25 August 2025
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Understanding UK Advertising Laws: A Guide to Compliance for Businesses

Understanding UK Advertising Laws: A Guide to Compliance for Businesses

Success in business often depends on standing out in a crowded marketplace. Whether you’re launching a product, running a sale, or trying to grow your brand, advertising is a powerful way to...

25 August 2025
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Running Free-to-Enter Competitions in the UK: Legal Requirements and Best Practices for Businesses

Running Free-to-Enter Competitions in the UK: Legal Requirements and Best Practices for Businesses

Free-to-enter competitions are a fantastic way for UK businesses to boost engagement, grow their brand, and connect with new customers - all while offering participants a shot at some great prizes. If...

24 August 2025
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Libel and Defamation: What UK Businesses Need to Know to Protect Their Reputation

Libel and Defamation: What UK Businesses Need to Know to Protect Their Reputation

If you run a business in the UK, your reputation is one of your most valuable assets. With the rapid growth of online reviews, social media, and digital publishing, there are now...

21 August 2025
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Legal Essentials for British E-Commerce Businesses: Customer Information and Compliance Guide

Legal Essentials for British E-Commerce Businesses: Customer Information and Compliance Guide

E-commerce is booming across Britain. Setting up a British e commerce business is easier than ever, and the rewards can be huge - you’re reaching a massive pool of digital shoppers without...

20 August 2025
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Do You Have To Pay Service Charge UK? What Businesses Need To Know

Do You Have To Pay Service Charge UK? What Businesses Need To Know

Whether you have to pay a UK service charge depends on your lease, the demand, the services charged and whether residential or commercial rules apply.

20 August 2025
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