Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Finders Keepers Law: Understanding Business Liability for Found Property in the UK

Finders Keepers Law: Understanding Business Liability for Found Property in the UK

Imagine you’re running your business, opening up for the day, and you discover a wallet left on your premises. Or a customer hands in a found phone, or your team uncovers some...

20 August 2025
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Can You Legally Remove Goods Not Paid For From Your Business Premises?

Can You Legally Remove Goods Not Paid For From Your Business Premises?

If you run a business that provides goods to customers-whether it’s selling products in a shop, supplying inventory B2B, or fitting out a client’s premises-you’ve probably asked yourself: what can I actually...

20 August 2025
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Understanding Car Service Warranty Rules: What UK Businesses Need to Know

Understanding Car Service Warranty Rules: What UK Businesses Need to Know

When you run a car service business in the UK - whether it’s a garage, franchise, repair shop, or mobile service - your reputation depends on trust and reliability. But alongside providing...

19 August 2025
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Online Dispute Resolution (ODR): A Practical Guide for Businesses to Resolve Conflicts Efficiently

Online Dispute Resolution (ODR): A Practical Guide for Businesses to Resolve Conflicts Efficiently

If you’ve ever found yourself stuck in a business dispute-whether it’s a disagreement with a supplier, a late-paying customer, or a contract gone wrong-you know how quickly things can escalate. Legal battles...

19 August 2025
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What Is a Package Holiday? Understanding the Legal Framework Behind Travel Contracts

What Is a Package Holiday? Understanding the Legal Framework Behind Travel Contracts

Jetting off for some sun, sea, and sightseeing sounds simple enough, but if you’ve ever wondered what really protects you when booking a trip, you’re not alone. With the travel industry back...

19 August 2025
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Competition Law UK: A Guide for Businesses on Compliance and Avoiding Anti-Competitive Practices

Competition Law UK: A Guide for Businesses on Compliance and Avoiding Anti-Competitive Practices

If you’re running a business in the UK, competition law is something you can’t afford to ignore - even if you don’t see yourself as the next Amazon or Google. You might...

18 August 2025
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How Long Should a Refund Take? Understanding Your Legal Rights and Obligations in UK Consumer Law

How Long Should a Refund Take? Understanding Your Legal Rights and Obligations in UK Consumer Law

UK refund timing depends on the type of sale. Online cancellations often have a 14-day refund rule, while faulty goods and services follow different consumer law rules.

18 August 2025
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Legal Considerations for UK Businesses Participating in the Freecycle Network: Understanding Liability and Compliance

Legal Considerations for UK Businesses Participating in the Freecycle Network: Understanding Liability and Compliance

The Freecycle Network UK has become a popular way for individuals and businesses to give away unwanted items for free, reducing waste and helping local communities. If you’re a UK business thinking...

17 August 2025
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What Does Signed Under Duress Mean? Understanding Contract Validity and Legal Protection

What Does Signed Under Duress Mean? Understanding Contract Validity and Legal Protection

If you’ve ever felt pressured to sign a business contract, you might wonder what your rights are. Can a contract really hold up if you signed it ‘under duress’? Many business owners,...

17 August 2025
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Disputing a Debt in the UK: A Legal Guide for Businesses

Disputing a Debt in the UK: A Legal Guide for Businesses

If you’ve ever had a client or customer refuse to pay what you’re owed, you’ll know how stressful and disruptive a disputed debt can be for your business. Whether you’re chasing unpaid...

17 August 2025
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Understanding Trading Standards UK: A Guide For Businesses To Stay Compliant

Understanding Trading Standards UK: A Guide For Businesses To Stay Compliant

Running a business in the UK means juggling a lot - from building your team and landing your first clients, to making sure your products or services hit the mark. But behind...

16 August 2025
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Who Runs the Lottery UK? Understanding Legal Requirements for Running Lotteries and Competitions

Who Runs the Lottery UK? Understanding Legal Requirements for Running Lotteries and Competitions

Dreaming of running your own lottery, raffle, or competition in the UK? Whether you want to fundraise for a charity, boost your business with a prize draw, or set up a commercial...

15 August 2025
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How To Handle Disputed Invoices: A Legal Guide for UK Businesses

How To Handle Disputed Invoices: A Legal Guide for UK Businesses

If you run a business in the UK, you’ll eventually face it: a customer refuses to pay, questions the bill, or wants an amended invoice. Suddenly, that money you counted on is...

15 August 2025
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Understanding Auto Renewal Laws in the UK: What Businesses Need to Know About Automatic Subscription Renewals and Cancellation Rights

Understanding Auto Renewal Laws in the UK: What Businesses Need to Know About Automatic Subscription Renewals and Cancellation Rights

Auto-renewal terms in the UK need transparent sign-up, fair cancellation wording and clear customer information. New subscription contract rules are also developing.

15 August 2025
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Understanding Advocate Debt Recovery: Legal Strategies for Commercial Businesses

Understanding Advocate Debt Recovery: Legal Strategies for Commercial Businesses

If you run a commercial business, late payments and commercial debt can be more than just an inconvenience - they can threaten your cash flow, your stability, and even your reputation. Whether...

15 August 2025
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Are Auto-Renew Contracts Legal in the UK? What Small Businesses Need to Know

Are Auto-Renew Contracts Legal in the UK? What Small Businesses Need to Know

Running a business means managing several contracts-whether it’s with suppliers, service providers, or customers. If you’ve ever signed up for a service that “automatically renews” unless you cancel, you’re not alone. More...

14 August 2025
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Creating a Legally Compliant Refund Policy for Your Website: What UK Businesses Need to Know

Creating a Legally Compliant Refund Policy for Your Website: What UK Businesses Need to Know

If your business sells products or services online, having a clear and legally compliant refund policy for your website is essential. Not only does it build customer trust, but it also protects...

14 August 2025
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Remedies for Misrepresentation in Commercial Contracts: What UK Businesses Need to Know

Remedies for Misrepresentation in Commercial Contracts: What UK Businesses Need to Know

Signing a contract is meant to bring peace of mind and clarity to business deals-but what happens if it turns out that the other party didn’t tell the whole truth? Whether you’re...

14 August 2025
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Understanding Conciliation: How Third-Party Resolution Can Benefit Your Business Disputes

Understanding Conciliation: How Third-Party Resolution Can Benefit Your Business Disputes

Disagreements and disputes are almost unavoidable when you’re running a business in the UK. Whether it’s a contract gone wrong, a difficult supplier, or a breakdown in communication with a customer, these...

13 August 2025
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Legal Considerations for Running Slime Parties in the UK: Safety, Liability and Contracts Explained

Legal Considerations for Running Slime Parties in the UK: Safety, Liability and Contracts Explained

Slime parties are taking the UK by storm, offering children and families a chance to get creative, messy, and hands-on with colourful, gooey fun. Maybe you’re a parent with an entrepreneurial streak,...

13 August 2025
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How To Make a Breach of Contract Claim Against a Company in the UK

How To Make a Breach of Contract Claim Against a Company in the UK

If you’ve been let down by another company not keeping their end of a bargain, you might be wondering if you can make a breach of contract claim. Don’t stress - plenty...

12 August 2025
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Understanding Civil Courts in the UK: What Small Businesses Need to Know

Understanding Civil Courts in the UK: What Small Businesses Need to Know

If you’re running a small business in the UK, you might be focused on growth, customers, and keeping operations smooth. But somewhere in the back of your mind, there’s that niggling worry:...

12 August 2025
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How To Make a Claim Against a Company in Administration: A Guide for Creditors and Suppliers

How To Make a Claim Against a Company in Administration: A Guide for Creditors and Suppliers

It’s always stressful when a business you work with suddenly goes into administration. You might be a supplier waiting on invoices, or a creditor left in the lurch for thousands of pounds....

12 August 2025
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How To Write a Letter Before Action for Small Claims Court: A Guide for Businesses

How To Write a Letter Before Action for Small Claims Court: A Guide for Businesses

If you’re running a small business in the UK, chances are you’ll need to chase unpaid invoices or resolve disputes at some point. Maybe a customer hasn’t paid for your services, or...

11 August 2025
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