Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Understanding Auto Renewal Laws in the UK: What Businesses Need to Know About Automatic Subscription Renewals and Cancellation Rights

Understanding Auto Renewal Laws in the UK: What Businesses Need to Know About Automatic Subscription Renewals and Cancellation Rights

Automatic subscription renewals are everywhere - from SaaS platforms to gym memberships and subscription boxes. If your business offers services or products on a recurring basis, auto-renewals can keep cash flow steady...

15 August 2025
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Understanding Advocate Debt Recovery: Legal Strategies for Commercial Businesses

Understanding Advocate Debt Recovery: Legal Strategies for Commercial Businesses

If you run a commercial business, late payments and commercial debt can be more than just an inconvenience - they can threaten your cash flow, your stability, and even your reputation. Whether...

15 August 2025
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Are Auto-Renew Contracts Legal in the UK? What Small Businesses Need to Know

Are Auto-Renew Contracts Legal in the UK? What Small Businesses Need to Know

Running a business means managing several contracts-whether it’s with suppliers, service providers, or customers. If you’ve ever signed up for a service that “automatically renews” unless you cancel, you’re not alone. More...

14 August 2025
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Creating a Legally Compliant Refund Policy for Your Website: What UK Businesses Need to Know

Creating a Legally Compliant Refund Policy for Your Website: What UK Businesses Need to Know

If your business sells products or services online, having a clear and legally compliant refund policy for your website is essential. Not only does it build customer trust, but it also protects...

14 August 2025
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Remedies for Misrepresentation in Commercial Contracts: What UK Businesses Need to Know

Remedies for Misrepresentation in Commercial Contracts: What UK Businesses Need to Know

Signing a contract is meant to bring peace of mind and clarity to business deals-but what happens if it turns out that the other party didn’t tell the whole truth? Whether you’re...

14 August 2025
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Understanding Conciliation: How Third-Party Resolution Can Benefit Your Business Disputes

Understanding Conciliation: How Third-Party Resolution Can Benefit Your Business Disputes

Disagreements and disputes are almost unavoidable when you’re running a business in the UK. Whether it’s a contract gone wrong, a difficult supplier, or a breakdown in communication with a customer, these...

13 August 2025
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Legal Considerations for Running Slime Parties in the UK: Safety, Liability and Contracts Explained

Legal Considerations for Running Slime Parties in the UK: Safety, Liability and Contracts Explained

Slime parties are taking the UK by storm, offering children and families a chance to get creative, messy, and hands-on with colourful, gooey fun. Maybe you’re a parent with an entrepreneurial streak,...

13 August 2025
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How To Make a Breach of Contract Claim Against a Company in the UK

How To Make a Breach of Contract Claim Against a Company in the UK

If you’ve been let down by another company not keeping their end of a bargain, you might be wondering if you can make a breach of contract claim. Don’t stress - plenty...

12 August 2025
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Understanding Civil Courts in the UK: What Small Businesses Need to Know

Understanding Civil Courts in the UK: What Small Businesses Need to Know

If you’re running a small business in the UK, you might be focused on growth, customers, and keeping operations smooth. But somewhere in the back of your mind, there’s that niggling worry:...

12 August 2025
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How To Make a Claim Against a Company in Administration: A Guide for Creditors and Suppliers

How To Make a Claim Against a Company in Administration: A Guide for Creditors and Suppliers

It’s always stressful when a business you work with suddenly goes into administration. You might be a supplier waiting on invoices, or a creditor left in the lurch for thousands of pounds....

12 August 2025
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How To Write a Letter Before Action for Small Claims Court: A Guide for Businesses

How To Write a Letter Before Action for Small Claims Court: A Guide for Businesses

If you’re running a small business in the UK, chances are you’ll need to chase unpaid invoices or resolve disputes at some point. Maybe a customer hasn’t paid for your services, or...

11 August 2025
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Effective Legal Practices for Handling Customer Complaints in UK Businesses

Effective Legal Practices for Handling Customer Complaints in UK Businesses

If you’re running a business in the UK, chances are you’ll have to deal with a customer complaint at some stage. Whether it’s a minor issue or a serious dispute, the way...

9 August 2025
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Understanding Non-Refundable Deposits: What UK Businesses Need to Know

Understanding Non-Refundable Deposits: What UK Businesses Need to Know

Imagine this: your business lands a big client, you book out your diary, and even invest in materials or staff in anticipation of delivering those services. Then, at the last minute, the...

7 August 2025
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Understanding Chargeback Schemes: Legal Risks and Prevention Strategies for UK Businesses

Understanding Chargeback Schemes: Legal Risks and Prevention Strategies for UK Businesses

If you run a business in the UK and accept card payments, you’ve probably heard stories (or maybe had a few headaches yourself) about chargebacks. Maybe it was a frustrated customer disputing...

6 August 2025
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Which Firms Can Legally Carry Out Regulated Consumer Credit Activities in the UK?

Which Firms Can Legally Carry Out Regulated Consumer Credit Activities in the UK?

If you’re exploring options to offer loans, credit cards, or buy now/pay later products to your customers in the UK, you’re probably wondering: “Which firms can legally carry out regulated consumer credit...

6 August 2025
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Using Customer Testimonials in Marketing: Legal Do’s and Don’ts for UK Businesses

Using Customer Testimonials in Marketing: Legal Do’s and Don’ts for UK Businesses

There’s no denying it - in our digital age, customers trust what other people say about your business almost as much as recommendations from family or friends. That’s why using testimonials in...

6 August 2025
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Examples of Defamation in Business: What UK Companies Need to Know

Examples of Defamation in Business: What UK Companies Need to Know

If you run a business in the UK, there’s a good chance you’ll face your fair share of challenges-competition, staff issues, and the ever-present risk of reputational harm. One major threat that...

6 August 2025
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Is It Legal to Threaten Someone with Legal Action in the UK? What Small Businesses Need to Know

Is It Legal to Threaten Someone with Legal Action in the UK? What Small Businesses Need to Know

Running a small business often means managing disputes, late payments, or challenging customers and suppliers. Sometimes, things escalate, and the phrase “I’ll take you to court!” gets thrown around. But is it...

6 August 2025
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FCA Consumer Duty: What UK Businesses Need To Know To Stay Compliant

FCA Consumer Duty: What UK Businesses Need To Know To Stay Compliant

The FCA Consumer Duty has quickly become one of the most significant changes in the UK’s financial services landscape. If you offer financial products or services to retail customers, whether you’re an...

5 August 2025
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How to Legally Rescind a Contract in the UK: A Guide for Businesses

How to Legally Rescind a Contract in the UK: A Guide for Businesses

If you’re running a business, contracts are part and parcel of your everyday world. Whether you’re entering into supply agreements, service contracts, or business partnerships, those legal documents are there to make...

5 August 2025
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How To Start Airbnb Business In UK: Key Legal Considerations For Hosts

How To Start Airbnb Business In UK: Key Legal Considerations For Hosts

Turning your property into an Airbnb can seem like a great way to earn extra income and meet guests from all over the world. With the popularity of short-term lets surging across...

5 August 2025
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Comparative and Competitive Advertising: Legal Risks UK Businesses Need to Know

Comparative and Competitive Advertising: Legal Risks UK Businesses Need to Know

Thinking about launching a bold new marketing campaign that compares your products to the competition? Or maybe you’re considering how you can make your business stand out with some smart competitive advertising....

3 August 2025
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Understanding Small Claims Court in Scotland: A Guide to Fees and Procedures for Businesses

Understanding Small Claims Court in Scotland: A Guide to Fees and Procedures for Businesses

If you run a small business in Scotland, chances are you’ll face a late payment or contract dispute at some stage. When chasing unpaid invoices or resolving disagreements, the thought of going...

2 August 2025
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Legal Considerations For UK Businesses Working With Photo Printing Companies Like CEWE Photobook UK

Legal Considerations For UK Businesses Working With Photo Printing Companies Like CEWE Photobook UK

There’s never been more demand for stunning, custom photo books, wall art, and printed keepsakes. Whether you’re a photographer, a retailer, a marketer, or you run a small creative agency, partnering with...

2 August 2025
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