Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Laws on Selling Homemade Beauty Products UK: Legal Requirements and Compliance for Your Business

Laws on Selling Homemade Beauty Products UK: Legal Requirements and Compliance for Your Business

Dreaming of turning your love for making soaps, creams, or scrubs into a thriving small business? In the UK, the homemade beauty industry is booming. With consumers seeking natural, artisan products, it’s...

15 September 2025
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The Legal Benefits of Good Customer Service for Your Business

The Legal Benefits of Good Customer Service for Your Business

When you’re building or growing a business in the UK, delivering great customer service might seem like common sense - after all, every happy customer could be a repeat customer. But did...

14 September 2025
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What To Do If There Is No Response To A Letter Before Action

What To Do If There Is No Response To A Letter Before Action

It's a scenario many business owners dread: you've sent a formal letter before action to collect a debt, resolve a commercial dispute, or demand performance under a contract-but all you hear in...

14 September 2025
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Understanding Anti-Competitive Agreements: What UK Businesses Need To Know

Understanding Anti-Competitive Agreements: What UK Businesses Need To Know

Building a successful business in the UK is an exciting challenge, but it comes with plenty of responsibilities-including some you might not expect at first. One area that regularly trips up new...

13 September 2025
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Consumer Credit Act 2006: What UK Businesses Need to Know About Consumer Lending Laws

Consumer Credit Act 2006: What UK Businesses Need to Know About Consumer Lending Laws

Consumer credit is everywhere in the UK - from car finance deals and buy-now-pay-later offers to simple shop cards and business loans to purchase everyday goods. If your business provides any type...

13 September 2025
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Legal Considerations For Collecting Debt: A Guide For UK Businesses

Legal Considerations For Collecting Debt: A Guide For UK Businesses

Cash flow is the lifeblood of every small business. But when invoices remain unpaid-sometimes for weeks or even months-you may find yourself worrying about how to collect a debt collection without putting...

9 September 2025
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Undue Influence in Contract Law: What It Is and How to Prove It

Undue Influence in Contract Law: What It Is and How to Prove It

If you’re running a business or entering into contracts in the UK, you probably expect that every agreement you sign reflects your true intentions. But what if someone pressures or manipulates you...

9 September 2025
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Are Minimum Card Payment Requirements Legal for UK Businesses?

Are Minimum Card Payment Requirements Legal for UK Businesses?

If you’ve ever popped into a café just for a coffee or nipped into a corner shop for a single loaf of bread, you may have seen a sign: “Minimum spend on...

8 September 2025
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Understanding Buy Now Pay Later Regulation in the UK: What Businesses Need to Know

Understanding Buy Now Pay Later Regulation in the UK: What Businesses Need to Know

If you run an ecommerce store or offer payment options to customers, chances are you’ve heard of Buy Now Pay Later (BNPL) services. With their rapid growth, BNPL platforms are now a...

8 September 2025
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Understanding the Pre-Action Protocol for Debt Claims: A Guide for UK Businesses

Understanding the Pre-Action Protocol for Debt Claims: A Guide for UK Businesses

Chasing unpaid invoices is never pleasant, but if you’re running a business in the UK, it’s all too common. Whether a client is avoiding your emails or a customer seems to have...

7 September 2025
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Understanding Auto Renewal Clauses: What UK Businesses Need to Know in Their Contracts

Understanding Auto Renewal Clauses: What UK Businesses Need to Know in Their Contracts

Have you ever scrolled through a contract and spotted a sentence about your agreement “renewing automatically unless cancelled”? Suddenly, you’re wondering if you’ll be locked in for another year without realising it....

6 September 2025
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Unjust Enrichment: What UK Businesses Need To Know To Avoid Paying Twice

Unjust Enrichment: What UK Businesses Need To Know To Avoid Paying Twice

It’s every business owner’s nightmare: you pay an invoice or settle an account, only to find out a few weeks down the track you’re being asked to pay again - maybe to...

6 September 2025
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Understanding Liability Waiver Forms: A Guide for UK Businesses and Service Providers

Understanding Liability Waiver Forms: A Guide for UK Businesses and Service Providers

If you own or operate a UK business where customers or clients take part in physical activities, receive specialist services, or face even a small risk, you’ve probably been told you “need...

6 September 2025
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Understanding Vehicle Lease and Purchase Agreements: Key Legal Considerations for Businesses

Understanding Vehicle Lease and Purchase Agreements: Key Legal Considerations for Businesses

Whether you’re setting up a delivery service, launching a mobile consultancy, or simply providing vehicles for your sales team, deciding whether to lease or purchase a vehicle for your business is a...

6 September 2025
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Greenwashing in Fashion: Legal Risks and Compliance for UK Brands

Greenwashing in Fashion: Legal Risks and Compliance for UK Brands

The fashion industry is undergoing a major green revolution, and more brands than ever are marketing their products as “eco-friendly,” “sustainable,” or “ethical.” But beneath the surface, not all these claims are...

3 September 2025
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What Is the CMA and How Its Regulations Impact UK Businesses?

What Is the CMA and How Its Regulations Impact UK Businesses?

Have you ever wondered why there are strict rules around advertising, price fixing, or even how big companies merge? In the UK, a lot of this is down to the Competition and...

2 September 2025
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Can You Reclaim Your Materials If a Customer Refuses to Pay? Legal Rights for UK Businesses

Can You Reclaim Your Materials If a Customer Refuses to Pay? Legal Rights for UK Businesses

It’s an all-too-familiar scenario for UK business owners, especially those in trades, manufacturing, and supply: you’ve delivered materials or stock to a customer, completed your part of the deal, but when it...

2 September 2025
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Offering Consumer Credit: Legal Essentials for UK Businesses Providing Customer Credit

Offering Consumer Credit: Legal Essentials for UK Businesses Providing Customer Credit

Thinking about offering consumer credit to your customers-letting them “buy now, pay later,” purchase in instalments, or apply for finance? It’s an excellent way to boost sales, increase customer loyalty, and help...

31 August 2025
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Understanding Bill of Sale for Car Transactions: Legal Essentials for Businesses and Sellers

Understanding Bill of Sale for Car Transactions: Legal Essentials for Businesses and Sellers

Selling or buying a car-whether as a business or a private individual-is a big transaction. There’s the excitement of handing over the keys (or driving away in something new), but what happens...

31 August 2025
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Understanding the Sale of Goods Act: Key Legal Protections for UK Businesses

Understanding the Sale of Goods Act: Key Legal Protections for UK Businesses

Whether you’re running a busy e-commerce website, starting a bricks-and-mortar shop, or supplying goods to other businesses, the rules around sales aren’t just a formality-they’re your legal safety net. Getting your head...

31 August 2025
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Debt Collection Letters: Legal Guidelines For UK Businesses To Secure Outstanding Payments

Debt Collection Letters: Legal Guidelines For UK Businesses To Secure Outstanding Payments

It’s an all-too-common scenario for UK business owners: You’ve provided your goods or services, sent out your invoice, and the due date comes and goes-but payment is nowhere to be seen. If...

30 August 2025
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Is Service Charge Mandatory for Businesses in the UK? Understanding Your Legal Obligations

Is Service Charge Mandatory for Businesses in the UK? Understanding Your Legal Obligations

If you’ve ever dined out, received a bill for a hotel stay, or booked a table for a celebration, you’ve likely spotted a “service charge” tacked onto the total. As a business...

29 August 2025
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Consumer Contracts Regulations: What UK Businesses Need to Know for Compliance

Consumer Contracts Regulations: What UK Businesses Need to Know for Compliance

If you’re selling to consumers in the UK-whether you run a traditional shop, an online store, or a service-based business-understanding your legal duties around consumer contracts is absolutely essential. Get it right,...

29 August 2025
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Understanding Assistance Dog Laws in the UK: What Businesses Need to Know Under the Equality Act 2010

Understanding Assistance Dog Laws in the UK: What Businesses Need to Know Under the Equality Act 2010

If you run a business that welcomes customers in person-whether it’s a café, shop, office, or any other public venue-there’s a good chance you’ll interact with assistance dog users at some point....

29 August 2025
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