Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- What Is The Sale Of Goods Act 1979?
- When Does The SGA Apply, And When Does The CRA Take Over?
- Delivery, Delay, And Who Bears The Risk?
- Remedies For Breach (B2B Focus)
- Can You Exclude Or Limit SGA Implied Terms?
- What Documents Should You Have In Place?
- Practical Tips To Stay Compliant And Reduce Disputes
- Key Takeaways
If you sell products in the UK, you’ll have heard of the Sale of Goods Act 1979 (SGA). But what exactly does it require, and how does it fit alongside the more modern Consumer Rights Act 2015?
In this guide, we’ll demystify the SGA from a small business perspective. We’ll cover when it applies, the key rights and obligations it implies into your contracts, what you can and can’t exclude, and the practical steps to stay compliant and protect your business from day one.
By the end, you’ll know how to build clear, fair terms, handle faulty goods and delivery issues confidently, and reduce disputes with robust processes.
What Is The Sale Of Goods Act 1979?
The Sale of Goods Act 1979 is a core UK law governing contracts for the sale of goods. It sets default (“implied”) terms about quality, description, title, delivery, and remedies when things go wrong. Those terms apply automatically unless lawfully varied by agreement.
For consumer sales, many SGA rules were replaced by the Consumer Rights Act 2015 (CRA). But the SGA still matters, especially for business-to-business (B2B) sales and for aspects not covered by the CRA. If you sell to both businesses and consumers, you’ll likely rely on both pieces of legislation depending on the transaction.
If you’re unsure where the line is drawn, it helps to read a clear comparison of Sale of Goods Act vs Consumer Rights Act. As a quick rule of thumb: the CRA governs most B2C sales (including digital content), while the SGA remains the backbone for B2B goods contracts.
When Does The SGA Apply, And When Does The CRA Take Over?
In practice:
- Business-to-consumer (B2C) sales of goods are primarily governed by the CRA 2015, which sets out consumer rights to repair, replacement, price reductions and refunds, plus rules on delivery and risk. For your obligations to customers, see this practical Consumer Rights Act 2015 guide.
- Business-to-business (B2B) sales of goods are typically governed by the SGA, supplemented by any express terms you’ve agreed with the buyer.
Even in B2B, your contract can adjust or exclude some implied terms-but not all, and never unfairly. Exclusion and limitation clauses are policed by the Unfair Contract Terms Act 1977 (UCTA). You should understand how a fair and enforceable Limitation of Liability works in practice before you rely on it.
Key Implied Terms Under The Sale Of Goods Act
Here are the headline implied terms the SGA may insert into your contract unless you’ve validly varied them. Understanding these helps you draft sensible terms, set customer expectations, and resolve issues fast.
1) Title And Quiet Possession
You must have the right to sell the goods. The buyer is entitled to “quiet possession” (use without someone else claiming ownership). This is fundamental-and cannot be excluded for consumer sales, and only very carefully in B2B contexts.
2) Sale By Description
Where goods are sold by description, they must match that description. Descriptions in your catalogue or on your website become contractually important. Keep your product pages accurate and up-to-date to avoid misdescription claims.
3) Satisfactory Quality
For sales made in the course of business, goods must be of “satisfactory quality” (what a reasonable person would regard as satisfactory), taking account of description, price, and other relevant factors. This includes fitness for normal purpose, appearance and finish, freedom from minor defects, safety, and durability.
Note: In consumer sales, the CRA updates this concept and adds specific time-based remedies. Make sure your consumer-facing Returns Policy reflects CRA obligations.
4) Fitness For A Particular Purpose
If a buyer relies on your skill and judgment for a particular, communicated purpose, the goods should be reasonably fit for that purpose. This often arises when you recommend a product based on a buyer’s needs.
5) Sale By Sample
If sold by sample, the bulk must match the sample in quality, and be free from defects not apparent on reasonable examination of the sample.
6) Passing Of Property And Risk
Unless you agree otherwise, property (ownership) usually passes when the parties intend it to pass. Risk typically follows property, but you can decouple these in your contract (for example, risk on delivery, ownership after full payment). Many suppliers use a retention of title clause to keep ownership until payment clears-drafting this properly is essential for enforceability.
Delivery, Delay, And Who Bears The Risk?
Late delivery, failed delivery, or incorrect delivery are common flashpoints. The SGA includes default rules on delivery timescales and obligations, but you’ll avoid most disputes with crystal-clear delivery terms that reflect your logistics in the real world.
In consumer sales, delivery rules are stricter and time-bound under the CRA (e.g. 30-day default delivery unless agreed otherwise, with remedies if you miss that timeframe). If you sell online to consumers, check your processes against these seller delivery obligations and ensure your ecommerce terms match your actual lead times.
For online and distance sales, remember you have extra transparency duties and cancellation rights to honour under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations. If you run an ecommerce store, build these into your checkout and confirmations by aligning with the UK’s distance selling laws.
Remedies For Breach (B2B Focus)
When SGA implied terms are breached in a B2B sale, the buyer’s remedies can include rejection of goods, damages for breach, or specific performance in limited cases. In many business-to-business relationships, parties prefer commercial fixes-replacements, repairs, or discounts-over litigation. Clear, pre-agreed remedies in your contract make it easier to resolve issues quickly.
Your terms can set a structured approach to defects and returns, for example:
- Notification windows for reporting defects (e.g. within 7 or 14 days of delivery).
- Reasonable evidence requirements (photos, batch numbers).
- Defined remedy sequence (repair, replace, credit note), consistent with applicable law.
- Return logistics and responsibility for costs.
Keep in mind that some rights cannot be excluded (or can only be restricted if reasonable under UCTA). This is where a balanced, enforceable Limitation of Liability clause is your best friend-cap your exposure sensibly, carve out what you must (like death/personal injury caused by negligence), and avoid overreach.
Can You Exclude Or Limit SGA Implied Terms?
In B2B contracts, parties can in principle vary or exclude some implied terms-subject to UCTA’s “reasonableness” test. That means an exclusion or restriction must be fair and sensible in the commercial context. Broad, heavily one-sided disclaimers routinely fail.
Practical tips to stay onside:
- Be specific: tailor caps and exclusions to foreseeable risks in your supply chain and product use.
- Offer clear remedies: pairing limits with practical remedies (repair/replace/credit) looks fairer and keeps customers onside.
- Highlight unusual clauses: burying a harsh term may backfire. If a clause is likely to surprise, draw attention to it-see how to manage onerous contract terms.
- Keep consumer and business terms separate: have one set designed for B2C (CRA-compliant), another for B2B (SGA/UCTA-aware).
Don’t copy-paste generic disclaimers. Tailored drafting is crucial to enforceability-and much cheaper than litigating a clause that won’t stand up.
What Documents Should You Have In Place?
Your contracts are where SGA meets real life. Strong, plain-English terms set expectations, streamline delivery and defects handling, and reduce “he said, she said” disputes.
- Terms of Sale (B2B): Your baseline contract for selling goods to other businesses-covering price, delivery, risk, title, quality, defects, and liability. If you don’t have one yet, get a properly drafted set of Terms of Sale in place.
- Sale Of Goods Terms (sector-specific): You may need additional product-specific provisions (hazardous goods, perishables, custom builds). Start with robust Sale of Goods Terms and tailor them to your industry.
- Online Shop Terms (B2C): If you sell to consumers, your ecommerce terms must reflect CRA rights and distance selling rules. Consider dedicated Online Shop Terms & Conditions to keep everything compliant at checkout.
- General Business Terms: If you sell both goods and services (installation, maintenance), ensure your umbrella Business Terms cover both, or run separate documents to avoid confusion.
Well-drafted terms don’t just “tick the legal box”-they make day-to-day operations simpler by turning common scenarios (partial deliveries, short shipments, returns, warranty claims) into a predictable playbook.
Common Scenarios And How The SGA Helps
Scenario 1: Delivered Goods Don’t Match The Description
Under the SGA, sales by description must match that description. If a buyer claims non-conformity (wrong size/spec), first check your product pages, order acknowledgements, and delivery note descriptions. A precise description trail is often decisive. Your terms should also set out an orderly process for reporting mismatches and what remedy you’ll offer.
Scenario 2: Bulk Differs From Sample
If you sell by sample, ensure your production matches it. Keep samples, QC records, and batch traceability. Your terms can limit your liability to replacement or credit in appropriate circumstances-but remain mindful of UCTA reasonableness, especially for large or consequential losses.
Scenario 3: Latent Defects Discovered Weeks Later
“Satisfactory quality” includes durability. If a defect emerges after short use, assess whether it’s a production fault, misuse, or normal wear and tear. Your contract can include reasonable inspection and notification periods, but don’t try to exclude liability where the law doesn’t allow it. In consumer cases, align your process with CRA remedies set out in your Returns Policy.
Scenario 4: Customer Refuses To Pay After Delivery
A well-drafted retention of title clause can preserve ownership until payment, helping you recover goods or strengthen your position if a customer becomes insolvent. But these clauses must be carefully drafted and applied consistently in your invoicing and order process. Pair them with clear payment terms and a reasonable Terms of Sale framework.
Scenario 5: Selling Goods Online To Consumers
Make sure your checkout is compliant with pricing, pre-contract information, delivery times, cancellation rights, and refunds under the CRA and distance selling rules. It’s wise to review your ecommerce journeys against distance selling laws and keep your Online Shop Terms & Conditions in sync with your operational reality.
Practical Tips To Stay Compliant And Reduce Disputes
- Segment your contracts: use B2B-focused SGA/UCTA-aware terms for trade customers and CRA-compliant ecommerce terms for consumers.
- Calibrate your descriptions: every product page and invoice line is part of the “description.” Keep them accurate and consistent.
- Map delivery risk and title: specify when risk passes, when title passes, and what happens on partial deliveries or back orders.
- Engineer your remedies: set clear defect reporting windows, evidence requirements, and remedy order (repair/replace/credit) that fit your products.
- Balance your liability clauses: set realistic caps and exclusions, and avoid hidden surprises-manage onerous terms transparently.
- Align policy and practice: your written terms, order confirmations, delivery notes and customer service scripts should all tell the same story.
- Train your team: sales and ops should understand the basics of SGA and CRA obligations so promises match what your contracts allow.
If this feels like a lot, don’t stress-getting your legal foundations right early will save you time and cost later. Start with fit-for-purpose Sale of Goods Terms, then tune your processes and documentation around them.
Key Takeaways
- The Sale of Goods Act 1979 still underpins B2B sales, while the Consumer Rights Act 2015 governs most consumer sales. Know which regime applies to each transaction.
- SGA implies key terms on title, description, satisfactory quality, fitness for purpose, and sale by sample-your contract should address these clearly.
- You can limit some liabilities in B2B deals, but UCTA’s reasonableness test applies-use balanced, enforceable Limitation of Liability clauses.
- Pin down delivery, risk transfer and title passing in your terms to avoid disputes around delays, damage and non-payment.
- Separate your B2B terms from your consumer-facing ecommerce terms so CRA and distance selling obligations are properly covered, supported by a clear Returns Policy.
- Invest in tailored contracts: start with solid Terms of Sale and Online Shop Terms & Conditions, then align your operational processes to match.
If you’d like help updating your contracts to comply with the Sale of Goods Act and Consumer Rights Act-or you want tailored Terms of Sale for your sector-you can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.


