Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Do You Need a UK Contract Lawyer? How to Get Your Contracts Right

Do You Need a UK Contract Lawyer? How to Get Your Contracts Right

If you run a small business, contracts are everywhere – from hiring your first contractor to selling your product online or teaming up with a supplier. Getting them right protects your cash...

13 October 2025
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Sale Of Goods Act 1979 Explained

Sale Of Goods Act 1979 Explained

If you sell products in the UK, you’ll have heard of the Sale of Goods Act 1979 (SGA). But what exactly does it require, and how does it fit alongside the more...

12 October 2025
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Understanding Cosmetic Labelling Requirements in the UK: A Legal Guide for Sellers

Understanding Cosmetic Labelling Requirements in the UK: A Legal Guide for Sellers

Thinking about selling cosmetics in the UK? Maybe you’ve perfected your own skincare blend or want to import trending beauty products. Whatever your vision, the world of cosmetics offers huge potential -...

9 October 2025
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What To Do If Your Commercial Landlord Is Not Returning Your Deposit In The UK

What To Do If Your Commercial Landlord Is Not Returning Your Deposit In The UK

If you’re running a business in rented premises, you’ve probably paid a sizable deposit to your commercial landlord as part of your lease. Maybe you’ve just moved out, or your lease has...

8 October 2025
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Understanding Defamation and Slander Laws in Scotland: What Businesses Need to Know

Understanding Defamation and Slander Laws in Scotland: What Businesses Need to Know

If you’re running or planning to launch a business in Scotland, managing your reputation is key to your ongoing success. But what happens if someone makes a damaging statement about your company?...

7 October 2025
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14 Days Cancellation Period: What UK Service Providers Need to Know About Customer Rights

14 Days Cancellation Period: What UK Service Providers Need to Know About Customer Rights

If you run a service-based business in the UK, there’s one deadline you can’t afford to miss: the 14 days cancellation period. Whether you’re a freelancer, consultant, agency owner or a local...

7 October 2025
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Disadvantages of Conciliation in Commercial Disputes: What Small Businesses Need to Know

Disadvantages of Conciliation in Commercial Disputes: What Small Businesses Need to Know

When commercial disputes crop up, many small business owners want to fix things quickly and with as little stress as possible. Conciliation often comes up as a non-confrontational way to resolve arguments...

7 October 2025
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How To Legally Exit an Auto-Renewal Contract: A Guide for UK Businesses

How To Legally Exit an Auto-Renewal Contract: A Guide for UK Businesses

Auto-renewal contracts can be a double-edged sword for UK businesses. On one hand, they promise convenience, ensuring that your essential services-like software, equipment hire, or advertising-continue seamlessly. On the other, they can...

7 October 2025
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Disputes Defined: A Practical Guide to Resolving Commercial Conflicts for UK Businesses

Disputes Defined: A Practical Guide to Resolving Commercial Conflicts for UK Businesses

Running a business in the UK is exciting, but it’s not always smooth sailing. No matter how well you plan, disagreements can arise - whether it’s over a contract, payment, or something...

6 October 2025
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Can You Defame a Company? Understanding Business Defamation and Your Legal Rights

Can You Defame a Company? Understanding Business Defamation and Your Legal Rights

Ever looked up your business on Google and found a harsh review that just isn’t true? Or maybe you’ve heard damaging rumours spreading about your company from a competitor or disgruntled customer....

4 October 2025
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Understanding Puffery In Advertising: What UK Businesses Need To Know

Understanding Puffery In Advertising: What UK Businesses Need To Know

When promoting your business, it’s tempting to make your products sound as impressive as possible. But where’s the line between a bold advertisement and a misleading claim? That’s where the concept of...

3 October 2025
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Buyer Beware in Business: Understanding the Emptor Principle for UK Entrepreneurs

Buyer Beware in Business: Understanding the Emptor Principle for UK Entrepreneurs

So, you’re getting ready to make a big move in business-maybe you’re planning to buy a company, thinking of snapping up a retail unit, or just negotiating a new contract. It’s exciting,...

2 October 2025
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Can Shops Legally Refuse Ripped or Damaged Banknotes in the UK?

Can Shops Legally Refuse Ripped or Damaged Banknotes in the UK?

It’s a situation most of us have experienced: you pull out a banknote at the checkout and suddenly notice a tear or damage. Will the shop accept the note, or can shops...

2 October 2025
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Understanding Misrepresentation in Contract Law: Types and Key Elements for UK Businesses

Understanding Misrepresentation in Contract Law: Types and Key Elements for UK Businesses

So, you’ve poured your energy into launching or growing your business in the UK. You’re networking, striking deals, and signing contracts that can shape your business’s future. But what if you find...

1 October 2025
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Understanding Defective Items: Legal Implications for UK Businesses and Consumer Rights

Understanding Defective Items: Legal Implications for UK Businesses and Consumer Rights

Imagine your customer emails to say the product they’ve just bought from your business doesn’t work. Or you’ve eagerly unpacked a delivery from your supplier, only to find a key item isn’t...

1 October 2025
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Defamation in Business: Protecting Your Company's Reputation with Legal Precautions

Defamation in Business: Protecting Your Company's Reputation with Legal Precautions

In the business world, your reputation can be your most valuable asset - or your greatest vulnerability. These days, news travels fast, and even a single false statement or damaging review can...

30 September 2025
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How Long Does a Verbal Agreement Last? Understanding Your Legal Rights Under UK Contract Law

How Long Does a Verbal Agreement Last? Understanding Your Legal Rights Under UK Contract Law

Let’s face it-when you’re running a small business or getting a deal off the ground, sometimes you don’t have time to get every detail down in writing right away. Maybe you shook...

30 September 2025
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Understanding UK Gift Card Refund Laws: What Businesses Need to Know

Understanding UK Gift Card Refund Laws: What Businesses Need to Know

Gift cards and vouchers are a staple of retail and hospitality businesses in the UK. They’re great for driving sales, keeping customers loyal, and even sorting out last-minute birthday dilemmas. But as...

30 September 2025
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Warranties Explained: Key Legal Terms Every Business Should Know

Warranties Explained: Key Legal Terms Every Business Should Know

Starting a business in the UK is an exciting venture, but as soon as you begin trading, you'll inevitably come across the word “warranty” - whether you’re buying products, selling services, or...

30 September 2025
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Legal Essentials for Selling Products on Instagram in the UK: What Small Businesses Need to Know

Legal Essentials for Selling Products on Instagram in the UK: What Small Businesses Need to Know

Instagram isn’t just a place for sharing selfies and holiday snaps any more. For small businesses across the UK, it’s become a powerful platform to showcase products, attract customers, and build a...

30 September 2025
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Understanding Product Liability Claims and Managing Product Defects for UK Businesses

Understanding Product Liability Claims and Managing Product Defects for UK Businesses

Whether you’re manufacturing consumer goods, running an online shop, or selling products in a high street store, keeping customers safe and satisfied is always top of mind. But what happens when something...

29 September 2025
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How To Handle Disputes in Marketplaces: Legal Strategies for Small Businesses and Online Sellers

How To Handle Disputes in Marketplaces: Legal Strategies for Small Businesses and Online Sellers

If you’re running a business on an online marketplace - whether it’s eBay, Etsy, Amazon, Shopify, or your own multi-vendor platform - you’re bound to encounter disputes eventually. Maybe an unhappy customer...

29 September 2025
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Vexatious Litigants in the UK: What Small Businesses Should Know to Protect Themselves

Vexatious Litigants in the UK: What Small Businesses Should Know to Protect Themselves

If you run a small business, chances are you’ve dealt with the odd customer dispute or supplier disagreement. But what if you come up against someone who takes things to extremes-constantly threatening...

27 September 2025
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False Advertising and Misleading Ads: Legal Risks for UK Businesses and How to Stay Compliant

False Advertising and Misleading Ads: Legal Risks for UK Businesses and How to Stay Compliant

We all know that a bit of clever marketing can help your business stand out from the crowd - but there’s a fine line between persuasive ads and “false ads” that could...

25 September 2025
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