Consumer Law Articles

Expert articles and practical legal guides on consumer law for uk businesses.

Customer in Administration? Recovering Debt When a Company Collapses

Customer in Administration? Recovering Debt When a Company Collapses

If you run a business in the UK, extending credit or supplying goods and services before payment is simply part and parcel of day-to-day operations. Unfortunately, even with the best risk management...

22 April 2025
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How to Run a Legally Compliant Consumer Loyalty Program in the UK

How to Run a Legally Compliant Consumer Loyalty Program in the UK

Consumer loyalty programs are everywhere – whether it’s a simple coffee stamp card, a digital points system in your online store, or a slick app rewarding repeat purchases. They’re a fantastic way...

22 April 2025
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Consumer Rights Act 2015: A Compliance Roadmap

Consumer Rights Act 2015: A Compliance Roadmap

If you sell to consumers in the UK, the Consumer Rights Act 2015 isn't just another legal formality-it's the backbone of modern consumer protection and should be high on your business compliance...

21 April 2025
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Essential Consumer Protection Laws Every UK E-Commerce Business Must Follow

Essential Consumer Protection Laws Every UK E-Commerce Business Must Follow

E-commerce is booming, and online shopping is more popular than ever across the UK. For small business owners, launching an online shop is an exciting opportunity to grow a modern brand and...

21 April 2025
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Card Payment Machines UK: Legal Essentials & Compliance Guide for Businesses

Card Payment Machines UK: Legal Essentials & Compliance Guide for Businesses

It’s no secret – cash is no longer king for most UK shoppers. Whether it’s at the corner café, a boutique retail store, or even at market stalls, customers increasingly expect to...

21 April 2025
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Verbal Agreements with Customers: Hidden Risks Exposed

Verbal Agreements with Customers: Hidden Risks Exposed

It’s tempting to think a “gentleman’s agreement” or a quick call confirming a deal is all you need to get business moving. After all, in the early days of running your own...

21 April 2025
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Understanding UK Electronic Commerce Regulations: What Every Online Business Must Know

Understanding UK Electronic Commerce Regulations: What Every Online Business Must Know

If you’re thinking about launching or growing an electronic commerce business in the UK-whether it’s a retail shop, a dropshipping operation, or even an online platform that shares information or connects businesses-you’ll...

21 April 2025
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Cancellation Fees in Britain: How to Charge and Enforce Them Lawfully

Cancellation Fees in Britain: How to Charge and Enforce Them Lawfully

Picture this: a customer cancels their booking at the last minute, or perhaps they end a contract earlier than agreed-leaving you with empty slots, unrecoverable costs, or lost revenue. It’s a situation...

21 April 2025
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