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Business Law Library & Tracker

Digital & Ecommerce

Online sales, subscriptions, platform journeys, cookies and digital product risk.

Sources last reviewed 10 Aug 2026

Main law guides

122

Acts, regulations and codes worth reading first

Topics

60

Plain-English clusters

Published case explainers

143

Selected cases with a business lesson

Tracked updates

13

New, amended & reviewed

Plain-English explainers, not legal advice. Use the linked official source for section-level detail, and get advice for your situation.

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Main laws

Main lawUnited Kingdom

Alternative Dispute Resolution for Consumer Disputes Regulations 2015

SI 2015/542

PriorityIn force4 practical checks · checked 13 June 2026
Consumer Law & TradingDigital & EcommerceDisputes, Enforcement & RemediesConsumer Complaints & Dispute Resolution
Main lawUnited Kingdom

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

SI 2013/3134

PriorityIn force4 practical checks · checked 13 June 2026
Consumer Law & TradingDigital & Ecommerce
Main lawUnited Kingdom

Data (Use and Access) Act 2025

UKPGA 2025 c 18

PriorityIn force4 practical checks · checked 13 June 2026
Privacy & DataDigital & EcommerceTelecommunications, Media & Content
Main lawUnited Kingdom

Digital Markets, Competition and Consumers Act 2024

UKPGA 2024 c 13

PriorityStaged commencement4 practical checks · checked 13 June 2026
Consumer Law & TradingDigital & EcommerceOnline Sales, Subscriptions & PlatformsCompetition, Cartels & Market ConductDisputes, Enforcement & RemediesImport, Export, Sanctions & Customs
Main lawUnited Kingdom

Electronic Commerce (EC Directive) Regulations 2002

SI 2002/2013

PriorityIn force4 practical checks · checked 13 June 2026
Digital & EcommerceContracts & Commercial
Main lawUnited Kingdom

Online Safety Act 2023

UKPGA 2023 c 50

PriorityIn force4 practical checks · checked 13 June 2026
Digital & EcommerceRegulatory ComplianceConsumer Complaints & Dispute Resolution
Main lawUnited Kingdom

Package Travel and Linked Travel Arrangements Regulations 2018

SI 2018/634

PriorityIn force4 practical checks · checked 13 June 2026
Consumer Law & TradingDigital & EcommerceLiquidation & RestructuringTransport, Shipping & Logistics
Main lawUnited Kingdom

Payment Services Regulations 2017

SI 2017/752

PriorityIn force4 practical checks · checked 13 June 2026
Finance, Payments & SecurityDigital & EcommerceLicences, Permits & RegistrationsFinancial Services, Credit & PaymentsStandards, Accreditation & Certification
Main lawUnited Kingdom

Privacy and Electronic Communications Regulations 2003

SI 2003/2426

PriorityIn force4 practical checks · checked 13 June 2026
Privacy & DataDigital & EcommerceAdvertising, Marketing & Promotions
Main lawUnited Kingdom

Electronic Communications Act 2000

2000 c. 7

PriorityCurrent legislation7 practical checks · checked 28 July 2026
Digital & EcommerceRegulatory ComplianceLicences, Permits & RegistrationsDisputes, Enforcement & RemediesImport, Export, Sanctions & CustomsTelecommunications, Media & Content
Main lawUnited Kingdom

Communications Act 2003

2003 c. 21

PriorityCurrent legislation8 practical checks · checked 28 July 2026
Digital & EcommerceRegulatory ComplianceCopyright, Software & Digital ContentRecords, Reporting & NotificationsDisputes, Enforcement & RemediesImport, Export, Sanctions & CustomsTelecommunications, Media & Content

Tracker

  1. Case2 July 2026

    CMA publishes Marks Electrical notice over pre-selected charges

    Online sellers should require an active customer choice before adding a paid extra. Automatically selected services can lead to refunds, direct enforcement, reporting obligations and substantial penalties.

    Consumer Law & TradingDigital & Ecommerce
  2. Reviewed13 June 2026

    Digital Markets, Competition and Consumers Act kept on watchlist

    Businesses should keep subscription journeys, cancellation flows, review practices and price presentation ready for updated consumer enforcement expectations.

    Consumer Law & TradingDigital & Ecommerce
  3. New13 June 2026

    Data use and access reform added for UK digital businesses

    Digital businesses should map customer data flows, vendor contracts and verification journeys now so commencement and regulator guidance can be actioned without rebuilding the product in a rush.

    Privacy & DataDigital & Ecommerce
  4. Reviewed13 June 2026

    Online platform and connected-product rules expanded

    Founders should check scope before adding user-generated content, messaging, marketplace listings or smart-device features, because moderation and product-security controls need to be designed into the workflow.

    Digital & EcommercePrivacy & Data

Cases

UK Supreme Court[2024] UKSC 86 Mar 2024

Lifestyle Equities CV v Amazon UK Services Ltd

Cross-border ecommerce teams should not assume that a foreign website stays legally foreign. Currency, delivery, checkout wording, search results and customer...

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IP & Brand ProtectionDigital & EcommerceOnline Sales, Subscriptions & PlatformsTrade Marks, Passing Off & BrandingCharities, Clubs & Member Governance
UK Supreme Court[2024] UKSC 3613 Nov 2024

SkyKick UK Ltd v Sky Ltd

Trade mark applications should match a real commercial plan. Filing for everything can backfire if the specification has no proper rationale. Startups should seek...

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IP & Brand ProtectionDigital & EcommerceTrade Marks, Passing Off & BrandingDisputes, Enforcement & RemediesImport, Export, Sanctions & Customs
UK Supreme Court[2021] UKSC 5010 Nov 2021

Lloyd v Google LLC

The decision reduced one route for large-scale data claims, but it does not make privacy risk small. Businesses still need clear tracking, consent, data-use and...

Read explainer
Privacy & DataDigital & EcommerceDisputes, Enforcement & Remedies
UK Supreme Court[2021] UKSC 2916 July 2021

Triple Point Technology Inc v PTT Public Company Ltd

Implementation contracts need careful delay, acceptance, termination and damages drafting. If the contract does not explain what happens when a project is late and...

Read explainer
Contracts & CommercialDigital & EcommerceLiquidation & RestructuringCopyright, Software & Digital ContentDisputes, Enforcement & Remedies