Selected cases

Court of Appeal of England and Wales · [2024] EWCA Civ 1322

Meta Platforms Inc & Ors v Dr Liza Lovdahl Gormsen

The Court of Appeal did not decide whether Meta abused a dominant position.

Court of Appeal of England and Wales1 Nov 2024

Plain-English explainers, not legal advice. Use the linked official source for section-level detail, and get advice for your situation.

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Quick read

  • If your business runs a digital service, this case is a warning not to treat user data as a free add-on just because your service has no cash price.
  • Meta Platforms Inc & Ors v Dr Liza Lovdahl Gormsen is an important UK competition case about whether a digital platform can be challenged for extracting valuable user...

Use this to check

  • The Court of Appeal did not decide liability; it decided the collective competition claim was arguable enough to continue.
  • The case supports the idea that user data can be analysed as part of the price paid for a digital service.
  • Take-it-or-leave-it terms and weak privacy choices may matter in competition law where a platform has market power.

Decision snapshot

  1. What happened

    • The dispute arose from a proposed collective claim brought by Dr Liza Lovdahl Gormsen against Meta on behalf of Facebook users who accessed the service in the UK between 14 February 2016 and 6 October 2023.
    • The claim said Meta abused a dominant position by requiring users, on a take-it-or-leave-it basis, to accept terms allowing Facebook to collect, share and process data both on Facebook and off Facebook.
    • The off-Facebook data alleged in the claim included information about users’ activity on third-party websites and apps, including where those sites used Facebook buttons or Facebook login tools.
    • According to the pleaded case described by the Court of Appeal, Meta could combine that off-platform activity with data gathered from use of Facebook itself.
  2. What the court had to decide

    • The Court of Appeal had to decide whether Meta should be given permission to appeal the Competition Appeal Tribunal's decision to certify an amended collective claim.
    • The two proposed appeal grounds were whether the class representative's unfair pricing theory was legally defective because it focused on the incremental extraction of off-Facebook data rather than the value of the Facebook service as a whole, and whether the claim failed to plead a sufficient causal link between the alleged take-it-or-leave-it trading...
  3. What the court decided

    • Permission to appeal was refused.
    • The Court of Appeal held that the CAT had not even arguably erred in law when it certified the amended claim.
    • On the unfair price ground, the court said the CAT was entitled to treat the claim as using a temporal, before-and-after analysis rather than ignoring the value of Facebook as a whole.

Practical impact

Practical read

  • If your business runs a digital service, this case is a warning not to treat user data as a free add-on just because your service has no cash price.
  • The court accepted that, at least arguablely, a competition claim can be built around the idea that users 'pay' with data, and that a dominant platform may face challenge if it expands data collection without a fair bargain.
  • The decision is especially relevant where terms are take-it-or-leave-it, privacy choices are weak, and off-platform tracking supports advertising revenue.
  • Smaller businesses are less likely to face dominance claims, but the operating lesson still matters: be clear about what data you collect, why you collect it, what users get in return, and whether users have a real choice.

Useful next steps

  • The Court of Appeal did not decide liability; it decided the collective competition claim was arguable enough to continue.
  • The case supports the idea that user data can be analysed as part of the price paid for a digital service.
  • Take-it-or-leave-it terms and weak privacy choices may matter in competition law where a platform has market power.
  • A before-and-after analysis of expanding data extraction can be a viable way to frame an abuse argument.
  • Digital businesses should review whether added tracking creates a fair and clearly explained bargain for users.

The story

This case sits at the intersection of competition law, digital business models and user data. The claim against Meta says Facebook users were required to accept broad data collection terms if they wanted to use the service. That included not just activity on Facebook itself, but also activity on other websites and apps.

The core complaint was simple in commercial terms: Meta allegedly obtained valuable off-Facebook data from users, used it to support advertising revenue, and gave users no payment or fair compensation for that extra value. The class representative said Meta could do this because of its dominant position in the personal social network market.

The Court of Appeal was not deciding whether that accusation was true. It was deciding whether Meta should be allowed to appeal the Competition Appeal Tribunal's decision to certify the revised collective claim. The tribunal had already concluded that the amended case was clearly arguable and capable of being managed to trial.

The Court of Appeal agreed there was no arguable error of law in that certification decision. So the claim was allowed to continue.

Practical sense check

  • The claim concerns Facebook users in the UK during a defined period
  • The alleged abuse focused on off-Facebook data collection
  • The terms were said to be imposed on a take-it-or-leave-it basis
  • The data was alleged to be commercially valuable to Meta
  • The court only decided whether the claim could continue, not who ultimately wins

What was being argued

Meta challenged the certification ruling on two main grounds. First, it said the class representative's unfair pricing theory was legally wrong. Meta argued that any competition-law assessment of unfair price had to compare the entire value of the Facebook service with the entire price paid by users. In Meta's view, the claim wrongly focused only on the extra off-Facebook data and ignored the value users received from Facebook as a whole.

Second, Meta said there was a gap in the claim on causation. It argued there was no proper link between the alleged take-it-or-leave-it condition and any compensatory loss said to have been suffered by users.

The class representative answered that the case did not ignore the value of Facebook as a whole. Instead, it used a before-and-after approach. The argument was that if the bargain before the introduction of off-Facebook tracking was fair, then a later increase in the data extracted from users could be examined as an incremental change over time. On that view, the issue was whether Meta had started taking more value from users without giving a matching benefit back.

On causation, the response was that users allegedly lost the chance to negotiate compensation for the use of their off-Facebook data because the terms were imposed on a take-it-or-leave-it basis.

What the court decided

The Court of Appeal refused permission to appeal. Its main point was that the Competition Appeal Tribunal had not even arguably made an error of law in certifying the amended claim. The court treated the dispute as one about whether the claim was arguable and manageable, not whether the allegations had already been proved.

On the unfair price issue, the court said Meta had framed the point as a pure question of law, but in substance it was about how the evidence and the theory of harm were characterised. The tribunal was entitled to read the claim as using an incremental, temporal analysis that compared the position before and after the introduction of off-Facebook data collection.

The court also stressed that competition law in this area is developing, especially where data functions as a form of payment in digital markets. It said the legal framework was flexible enough for the tribunal to consider this kind of claim. The court thought the class representative's case had a surface logic: if the earlier bargain was fair, then later extraction of additional high-value data for no or insufficient recompense might be unfair and attributable to market power.

On causation, the court accepted that the tribunal had given a straightforward arguable basis for loss: but for the alleged abuse, users would have had the right to negotiate some compensation for use of their off-Facebook data.

How to read this for your business

The biggest practical lesson is that a digital service can face competition scrutiny even where users do not pay cash. In the court's discussion, data can be treated as part of the economic exchange. That matters for ad-funded platforms, apps and online services that rely on tracking, profiling or combining data from multiple sources.

The second lesson is about market power and user choice. The claim focused heavily on take-it-or-leave-it terms, opaque conditions and limited practical ability to opt out. If a business has a strong position in its market, those design choices may be looked at not just through privacy law, but also through competition law.

Most SMEs will not be dominant in a competition-law sense. But the operating habits discussed in this case still matter. Investors, enterprise customers and regulators increasingly expect businesses to explain the value exchange clearly: what data is collected, why it is needed, what the user gets in return, and whether the user has a real choice.

If your product team wants to expand tracking or combine more user data across services, this case is a reminder to test the commercial and legal rationale early, not after launch.

In practice

  • Do not assume 'free' means legally low-risk
  • Treat user data as part of the commercial bargain
  • Be cautious with bundled consent and default-heavy design
  • Document why each category of data is collected
  • Review whether new data extraction is matched by a clear user benefit

Operating checklist

If your business runs a platform, app or ad-supported website, use this case as a practical review prompt. The issue is not only whether your privacy notice exists. It is whether the overall bargain with users is understandable, defensible and commercially fair in context.

That is especially important if your service has strong network effects, limited substitutes for users, or a business model that depends on combining data from on-platform and off-platform behaviour.

Sense check

  • Map all on-platform and off-platform data sources
  • Identify which terms are mandatory and which choices are optional
  • Check whether sign-up terms are effectively take-it-or-leave-it
  • Review whether privacy controls are easy to find and use
  • Test whether users can meaningfully limit tracking
  • Record the business purpose for each data use
  • Assess whether added data collection delivers a clear user-facing benefit
  • Review ad-tech and third-party integrations that expand tracking
  • Check whether product, legal and compliance teams agree on the value exchange
  • Escalate any major expansion of tracking for legal review before rollout

Where the risk sits

This decision does not create a new rule that every data-heavy business is acting unlawfully. The risk is sharper where several features appear together: a strong market position, a service users feel they must have, broad data extraction, weak practical choice, and a clear commercial gain from the extra data.

The court also accepted that competition law in digital markets is still developing. That means businesses should avoid overconfidence based on older pricing models that assume only money counts as consideration. In some settings, data, attention and behavioural information may all matter to the legal analysis.

Common questions

Did the Court of Appeal decide that Meta acted unlawfully?

No. The court refused permission to appeal the certification ruling. It did not decide whether Meta abused a dominant position. The merits remain for trial.

Why does this matter if my business does not charge users money?

Because the case treats user data as something that may form part of the price of a digital service. If a business with market power expands data collection, that can still raise competition issues even where the service looks free.

Is this only relevant to very large platforms?

The dominance point is most relevant to large platforms with strong market positions. But the wider lesson applies more broadly: bundled terms, weak user choice and unclear tracking practices can create legal and commercial risk.

What practical step should a digital business take after reading this case?

Review sign-up terms, tracking practices, privacy controls and the commercial logic behind data collection. Check whether users have a real choice, whether the data collected is necessary, and whether the bargain with users is explained clearly.

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