eCommerce Articles

Expert articles and practical legal guides on ecommerce for uk businesses.

Direct Debit Rules For UK Companies: How To Collect Payments Compliantly

Direct Debit Rules For UK Companies: How To Collect Payments Compliantly

If you’re running a growing business, getting paid on time matters. And when you’re dealing with recurring payments (memberships, retainers, subscription services, instalment plans), Direct Debit can be a smart way to...

10 February 2026
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Restocking Fees In The UK: What Businesses Can And Can’t Charge Customers

Restocking Fees In The UK: What Businesses Can And Can’t Charge Customers

If you sell physical products, you’ve probably faced the same frustrating cycle: a customer orders, the item ships, and then it comes straight back because they “changed their mind”. You’re left covering...

6 February 2026
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What “Terms and Conditions Apply” Really Means for UK Businesses

What “Terms and Conditions Apply” Really Means for UK Businesses

You’ve probably seen (and maybe used) the phrase “terms and conditions apply” on websites, invoices, quotes, booking pages, social media posts and promotional offers. It looks neat, it’s familiar, and it can...

5 February 2026
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What You Need To Know About Delivery Service Agreements (2026 Updated)

What You Need To Know About Delivery Service Agreements (2026 Updated)

If your business delivers goods (or you run a delivery operation for other businesses), you're probably already juggling timeframes, drivers, customer expectations, and last-minute changes. But when something goes wrong, the question...

1 February 2026
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Ecommerce Security In the UK: Legal Essentials For Customer Data Protection

Ecommerce Security In the UK: Legal Essentials For Customer Data Protection

Running an online store is exciting - you can reach customers across the UK (and beyond) without needing a physical shopfront. But when you sell online, you’re also collecting and handling customer...

1 February 2026
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Differences Between An Online Store & Marketplace Model (2026 Updated)

Differences Between An Online Store & Marketplace Model (2026 Updated)

If you're building an ecommerce business in 2026, one of the biggest "fork in the road" decisions is whether you're running an online store or a marketplace . They can look similar...

1 February 2026
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How To Start An Online Subscription Business: Legal Tips (2026 Updated)

How To Start An Online Subscription Business: Legal Tips (2026 Updated)

Online subscriptions can be a brilliant way to build predictable, recurring revenue - whether you're selling a monthly product box, access to a digital platform, premium content, or ongoing services. But the...

31 January 2026
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What Payment Structure Do I Use For My Online Marketplace? (2026 Updated)

What Payment Structure Do I Use For My Online Marketplace? (2026 Updated)

Running an online marketplace is exciting because you're building the "place" where buyers and sellers meet - but it also means you sit right in the middle of the money flow. And...

31 January 2026
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What Is A Consignment Agreement? (2026 Updated)

What Is A Consignment Agreement? (2026 Updated)

Consignment can be a great way to grow a product-based business without taking on as much upfront risk. If you're a supplier, it can get your products into new shops, studios or...

31 January 2026
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How Escrow Works In The UK: Accounts, Uses, And When To Use One

How Escrow Works In The UK: Accounts, Uses, And When To Use One

If you run a small business, you’ve probably had at least one deal where you thought: “I trust them… but I’d feel a lot better if the money (or the deliverables) weren’t...

25 January 2026
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Business Card Payments: UK Legal Requirements, Fees And Compliance

Business Card Payments: UK Legal Requirements, Fees And Compliance

If you run a small business, taking card payments can feel like a no-brainer. Customers expect it, it speeds up checkout, and it can make you look more established from day one....

25 January 2026
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Amazon Brand Registry: Eligibility Requirements And How To Apply

Amazon Brand Registry: Eligibility Requirements And How To Apply

If you’re building a recognisable brand and selling products online, you’ve probably come across Amazon Brand Registry while researching how to protect your listings. For many UK small businesses, getting into Brand...

24 January 2026
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PCI Compliance In the UK: Practical Steps for Handling Card Payments

PCI Compliance In the UK: Practical Steps for Handling Card Payments

If you take card payments (online, in-person, or over the phone), PCI compliance in the UK is one of those “boring but crucial” parts of running a business that can save you...

23 January 2026
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BNPL In the UK: Legal and Compliance Checklist

BNPL In the UK: Legal and Compliance Checklist

Offering Buy Now, Pay Later (BNPL) can be a genuine growth lever for a small business. It can increase conversion rates, lift average order values, and help customers manage cashflow. But BNPL...

19 January 2026
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Is CBD Oil Legal In The UK? CBD Law And Compliance For Businesses

Is CBD Oil Legal In The UK? CBD Law And Compliance For Businesses

CBD has gone mainstream in the UK - from oils and gummies to skincare and drinks. If you’re a small business owner, that’s exciting (there’s clearly demand), but it can also feel...

18 January 2026
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Running Prize Draws And Competitions To Win Money: UK Legal Rules

Running Prize Draws And Competitions To Win Money: UK Legal Rules

Competitions to win money can be a brilliant way to grow your audience, build your mailing list, and create genuine hype around your brand. But if you’re running a money competition (or...

18 January 2026
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What Are Cookies Online? Website Cookie Consent And GDPR Compliance In the UK

What Are Cookies Online? Website Cookie Consent And GDPR Compliance In the UK

If you run a website, chances are it uses cookies (or at least tries to). They’re one of those “small” technical things that can quickly turn into a big legal and reputational...

18 January 2026
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Credit Card Chargebacks: How Businesses Can Reduce Disputes And Protect Revenue

Credit Card Chargebacks: How Businesses Can Reduce Disputes And Protect Revenue

If you run a small business, a credit card chargeback can feel like a double hit: you lose the sale, and you also lose time (and sometimes extra fees) dealing with a...

16 January 2026
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Amazon Brand Registry: How To Register Your Brand And Protect Your IP

Amazon Brand Registry: How To Register Your Brand And Protect Your IP

If you sell products online, you already know how quickly competitors can pop up - and how hard it can be to keep control of your listings, branding, and reputation. That’s where...

14 January 2026
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Consumer Rights Act 2015: Compliance and Contract Rules for UK Businesses

Consumer Rights Act 2015: Compliance and Contract Rules for UK Businesses

If you sell to consumers in the UK, the Consumer Rights Act 2015 (often shortened to the Consumer Rights Act, or CRA 2015) isn’t optional reading - it’s a key part of...

10 January 2026
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Selling Beauty Products in the UK: Legal Steps and Compliance

Selling Beauty Products in the UK: Legal Steps and Compliance

If you’re planning to start selling beauty products in the UK - whether that’s handmade skincare, a private-label cosmetics line, or a curated online beauty store - it’s an exciting space with...

10 January 2026
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Competition Rules in the UK Explained

Competition Rules in the UK Explained

Whether you sell online, supply retailers, or work with local competitors in the same region, UK competition rules apply to you. The law isn’t just for big brands - small businesses can...

10 January 2026
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Limited Company Trading As: Using A Trading Name In The UK

Limited Company Trading As: Using A Trading Name In The UK

If you run a UK limited company but sell under a different brand, you’re in good company. Using a “trading as” name can make your brand more memorable, help you target different...

9 January 2026
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Trade Mark Enforcement In The UK: Protect Your Brand, Stop Copycats

Trade Mark Enforcement In The UK: Protect Your Brand, Stop Copycats

Your brand is one of your most valuable assets. If a competitor starts using a similar name, logo or slogan, it can confuse customers, drain your marketing spend and damage your reputation....

8 January 2026
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