Put structure around a workplace investigation before process problems build up

It is commonly used where there is a live internal issue that needs a more organised investigation process, such as misconduct concerns, bullying complaints, behavioural allegations, or other workplace complaints that may require witness evidence and formal records. It is particularly useful when an employer wants practical materials for the process itself rather than general advice alone. The service is broader than a single investigation letter, but it is not the same as appointing an external investigator to run interviews and make findings on your behalf.

Problems often start with inconsistency rather than the final decision. One witness may be contacted informally, another may not be approached at all, records may be incomplete, or confidentiality may be handled unevenly. Those gaps can later undermine confidence in the process and complicate any disciplinary step that follows. The best approach depends on how the parties work together, what has already been agreed and where the main risks sit, because even basic process choices can look very different depending on who is involved, how the complaint arose and what evidence already exists.

The service usually includes a scoping consultation, a customisable workplace investigation procedure template, draft letters for witnesses and respondents, confidentiality and reporting guidance, a record-keeping checklist, and follow-up Q&A on the included materials. These documents are intended to help you run a more orderly process and keep the paperwork consistent. The fixed-fee is for those materials and related guidance. It does not include us conducting interviews, preparing a final findings report, managing the investigation for you, or representing you in a later dispute.

Yes, it can. Even where the complaint is about conduct or workplace behaviour, status can affect how the process should be framed and what documents are appropriate. The practical working model can be just as important as the contract wording, particularly where someone is labelled a contractor but works closely within the business like a member of staff. We can help flag those issues in the context of the investigation materials. A full worker classification review is outside this service, but we can explain when that issue may need separate attention.

Not under the fixed-fee on this page. The service is for the core investigation materials and legal guidance around them, rather than taking over the investigation itself. Some employers use it to run a straightforward process internally with better structure and records. Others use it as an early-stage step before deciding whether they need more hands-on support. If you need an external investigator, interview support, or representation once the matter becomes contentious, that would usually require a separate scope and quote.

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They'll send you a fixed fee quote outlining costs, scope, and timing. If you're happy, you can accept and sign our engagement letter online. Once that's done, we'll connect you with an expert lawyer who will complete your project via email, phone, or video chat, with the timing confirmed in your quote.

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At Sprintlaw, our pricing is transparent and designed for startups and small businesses. Many one-off legal services, including document drafting and reviews, are provided for a fixed fee with an upfront quote before you proceed.

Prices typically range from £100 to £1,500 depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

Sprintlaw UK operates fully virtually, with the team working online across the UK to provide support to startups and small businesses nationwide. Many of our team are based in London and often meet at co-working offices, but our operations remain fully digital, ensuring flexibility and efficiency for both our clients and team.