Selected cases

Court of Appeal of England and Wales · [2025] EWCA Civ 343

Merck KGaA v Merck Sharp & Dohme LLC & Anor

The court dismissed the appeal and upheld declarations that some uses were breaches.

Court of Appeal of England and Wales28 Mar 2025

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Quick read

  • If your business has territorial limits on brand use, treat them as operational rules that need technical and commercial controls behind them.
  • Merck KGaA v Merck Sharp & Dohme LLC & Anor [2025] EWCA Civ 343 is a Court of Appeal decision on online branding, UK targeting and compliance with an existing court...

Use this to check

  • A business can breach a UK brand-related court order through online conduct, not just through packaging or physical trading.
  • For internet use, accessibility from the UK is not enough. The court looks at whether the content is targeted at the UK.
  • A carve-out for a UK-specific website will be read literally. A wider international site is not automatically covered.

Decision snapshot

  1. What happened

    • This appeal came out of a long-running dispute between two major pharmaceutical groups over who could use the name “Merck” in different parts of the world.
    • Merck KGaA, referred to by the court as Merck Global, is a German pharmaceutical company and the successor to the original German Merck business.
    • Merck Sharp & Dohme LLC and Merck & Co.
    • Inc, referred to collectively as Merck US, are the US-side companies.
  2. What the court had to decide

    • The appeal raised both an enforcement issue and a substantive branding issue.
    • The court had to decide whether Merck Global could seek declarations that identified acts breached paragraphs 2 and or 3 of the 2020 Final Order, rather than being forced into contempt proceedings under CPR Part 81.
  3. What the court decided

    • The Court of Appeal dismissed the appeal.
    • It held that the judge had been entitled to grant declarations that specific acts breached paragraphs 2 and or 3 of the Final Order and that this served a useful purpose by giving the parties practical guidance without unnecessarily escalating matters into contempt proceedings for the past acts covered by the application.
    • The court also upheld the judge’s fact-sensitive assessment of UK targeting, accepted the findings of trade mark use in the relevant cases, and agreed with the narrower interpretation of the carve-outs.

Practical impact

Practical read

  • If your business has territorial limits on brand use, treat them as operational rules that need technical and commercial controls behind them.
  • Audit your websites, linked domains, PDFs, contact forms, redirects and email addresses.
  • Ask not only whether content can be seen in the UK, but whether it is aimed at UK users.
  • Read every exception narrowly and make sure your setup matches the exact wording.

Useful next steps

  • A business can breach a UK brand-related court order through online conduct, not just through packaging or physical trading.
  • For internet use, accessibility from the UK is not enough. The court looks at whether the content is targeted at the UK.
  • A carve-out for a UK-specific website will be read literally. A wider international site is not automatically covered.
  • A carve-out for employee email addresses does not naturally extend to generic inboxes.
  • An inadvertent error means a genuine accident, not a deliberate act based on a mistaken interpretation of the rules.

Snapshot

This Court of Appeal decision is about online branding, territorial rights and compliance with an existing UK court order. The court dismissed Merck US’s appeal and upheld declarations that certain later uses of “Merck” breached paragraphs 2 and or 3 of the 2020 Final Order.

For businesses, the practical message is straightforward. A territorial brand restriction can affect websites, links, redirects, email addresses and other digital touchpoints. Courts will look closely at whether online content is targeted at the UK and whether an exception really fits the wording used.

Practical sense check

  • Accessibility from the UK is not enough on its own
  • UK targeting is a factual assessment
  • Declarations can be used to clarify compliance with an order
  • A UK-specific website exception will be read strictly
  • Generic inboxes are not automatically covered by employee email wording
  • A genuine accident is different from a deliberate act based on a mistaken view

The story

The dispute sits on top of a very old commercial split in the use of the Merck name. The German-side business and the American-side business had, in broad terms, divided the world between them. The American side used the name in the USA and Canada, while the German side used it elsewhere, subject to concurrent rights in Cuba and the Philippines.

To manage that split, the parties entered into agreements including the 1970 Agreement and the 1975 Protocol. Those arrangements continued to bind Merck Global and MSD. The internet made the arrangement harder to police because branding, websites and contact routes could be seen across borders.

Merck Global became increasingly concerned that Merck US was using “Merck” outside its permitted territories, especially online. UK litigation began in 2013. Earlier judgments found breach of the 1970 Agreement and infringement of UK trade marks. That led to the 2020 Final Order, which restricted certain uses of “Merck” in the UK.

The later application was not about reopening the whole dispute. It was about whether specific later acts, many involving online materials, websites and email use, crossed the line drawn by the Final Order. The High Court worked through the allegations row by row and found some were breaches and some were not.

Details that matter

  • The parties had long-standing territorial rules for use of the Merck name
  • Earlier UK judgments had already found breach and trade mark infringement
  • The 2020 Final Order set the compliance rules for later conduct
  • The later dispute focused heavily on websites, links and email addresses
  • The appeal challenged both the use of declarations and the judge’s legal analysis

What the court had to decide

The Court of Appeal dealt with four main issues. First, could the court properly grant declarations that identified acts breached the Final Order, or should Merck Global have been forced to use contempt proceedings instead?

Secondly, had the judge been right to find that certain online uses were targeted at the UK and, where paragraph 3 was engaged, amounted to trade mark use in the UK? The court stressed that both paragraphs 2 and 3 required use in the United Kingdom, and that internet accessibility alone was not enough.

Thirdly, had the judge interpreted the carve-outs correctly, especially the exceptions for MSD-branded UK-specific websites linking to merck.com, employee email addresses ending @merck.com for employees outside the UK, and inadvertent errors corrected within seven days?

Fourthly, should the judge also have made declarations about the allegations that failed, rather than only declaring the breaches that were established?

Practical sense check

  • Was declaratory relief available for alleged breaches of the Final Order?
  • When does online content count as use in the UK?
  • When is use of a sign also trade mark use in the UK?
  • How narrowly should the carve-outs be read?
  • Did the judge need to declare both positive and negative findings?

What the court decided

The Court of Appeal dismissed the appeal in full. It agreed that declaratory relief was appropriate. There was no rule preventing the court from declaring that specific acts breached the Final Order, and the court considered that this was a useful and proportionate way to resolve ongoing compliance disputes.

The court noted that Merck Global had confirmed it would not bring contempt proceedings for the specific past acts covered by the application. The court accepted that declarations gave the parties practical guidance without unnecessarily inflaming the dispute through high-stakes contempt proceedings.

On targeting, the court upheld the judge’s approach. It confirmed that targeting is a fact-sensitive evaluation. An appeal court should interfere only if there is an error of principle. The court rejected the criticisms made of the judge’s reasoning and accepted that he had carefully assessed the different factual situations on their own merits.

On trade mark use, the court also upheld the judge’s conclusions. The appeal judgment does not recite every factual example, but it confirms that the judge had been entitled to find trade mark use in the cases where he found breaches of paragraph 3.

On the carve-outs, the court agreed with the narrower reading adopted below. It held that “UK-specific” means specific to the UK. A website that is targeted at the UK as part of a wider international audience is not therefore a UK-specific website. The court also agreed that the website carve-out was conditional on the specified pop-up being generated.

The court further agreed that the employee email address carve-out did not extend to generic inboxes. The wording referred to email addresses for employees based outside the UK, and the separate treatment of the generic address medicalinformationuk@merck.com supported that reading.

Finally, the court agreed that “inadvertent error” meant a genuine accident. It did not cover deliberate acts carried out under an erroneous belief that they were permitted. The court accepted that this interpretation better matched the wording and the background to the order.

On the final ground, the court rejected the complaint that the judge should also have made declarations about the allegations that failed. There had been no cross-application for negative declarations, and the framing of the declaration was a matter for the judge’s discretion.

Practical sense check

  • Appeal dismissed
  • Declarations of breach were allowed
  • Targeting remained a fact-sensitive UK use test
  • Trade mark use findings were upheld
  • The website carve-out was read strictly and remained conditional
  • The employee email carve-out did not cover generic inboxes
  • Inadvertent error meant genuine accident, not deliberate conduct based on a mistaken interpretation

How businesses should read it

Most businesses will never face a dispute on this scale, but the operating lessons are highly reusable. If your business shares a name with another trader, licenses a brand by territory, or has settled a naming dispute, online systems can quietly create legal risk. A global website, a footer, a redirect, a downloadable PDF, a contact form or a generic inbox can all matter.

This case also shows that legal drafting and technical implementation must match. If an order or agreement allows one narrow setup, such as a UK-specific site linking to another domain with a mandatory pop-up, you should not assume that a broader global setup is close enough. Courts will compare the wording with the real user journey.

Another practical point is governance. The court was willing to use declarations to provide worked examples of what complied and what did not. That is a reminder to keep internal approval rules, evidence of fixes, records of when issues were identified and proof of when changes went live.

In practice

  • Treat territorial brand limits as an operational compliance project
  • Review websites, redirects, linked domains, PDFs and contact channels together
  • Do not stretch a narrow exception beyond its wording
  • Build technical controls such as geo-blocking and pop-ups where required
  • Keep evidence of when a problem was found and how it was corrected
  • Make legal, marketing and IT teams sign off on brand changes that affect restricted territories

Documents and conduct to review

If your business has territorial branding limits, start with the documents that create the restriction and then test your real-world setup against them. The court’s reasoning shows that wording matters, but so do the facts of how users actually encounter the brand online.

Do not review only the homepage. The risk may sit in linked pages, contact routes, downloadable materials or back-end systems that were set up for convenience and then left in place. A compliance review should cover both customer-facing content and the systems behind it.

Documents to keep in order

  • Settlement agreements, coexistence agreements and trade mark licences
  • Court orders and any later directions about implementation
  • Global and local websites
  • Links from local sites to global domains
  • Pop-up notices and warning text
  • Geo-blocking settings
  • Email addresses used by staff
  • Generic inboxes and contact forms
  • PDFs, brochures and downloadable materials
  • Approval logs showing who signed off branding changes

A practical audit for brand restrictions

A simple audit can reduce the risk of drifting into breach. The aim is to identify where the restricted name appears, who can see it, whether the use is aimed at the UK and whether any exception genuinely applies.

Work through the customer journey first, then the supporting systems behind it. That is often where generic inboxes, redirects, legacy pages and overlooked links are missed. The court’s reasoning shows that a business should not rely on broad assumptions about how a global digital estate will be viewed.

How it works

  1. Map every place the restricted name appears online
  2. Separate UK-facing content from global content
  3. Test whether any global content is still targeted at UK users
  4. Check whether any exception is conditional and whether the condition is actually met
  5. Review employee email addresses separately from generic inboxes
  6. Confirm whether geo-blocking is in place and working as intended
  7. Record when issues are found and when fixes are implemented
  8. Set a sign-off process for future changes

Declarations and dispute management

One important feature of the case is procedural. The Court of Appeal accepted that declarations could be a sensible way to resolve a live compliance dispute about an existing order. The court saw value in giving the parties practical guidance on concrete examples rather than forcing them straight into contempt proceedings.

That does not mean contempt stops mattering. It means a court may be willing to use a lower-key route where the parties need clarity on how an order applies to real situations. For a business owner, the lesson is that early clarification can be better than letting a technical dispute harden into a sanctions dispute.

The judgment also shows why evidence matters. The High Court had a large body of written material and worked through the allegations in detail. If your business is trying to show compliance, records of changes, screenshots, dates, internal instructions and proof that technical fixes were implemented can all become important.

Practical sense check

  • Keep dated records of website and email changes
  • Save screenshots showing the user journey before and after fixes
  • Document who approved branding decisions
  • Record when a complaint was received and when action was taken
  • Keep evidence that geo-blocking or pop-up tools were actually deployed

Dates and status

The Court of Appeal judgment was handed down on 28 March 2025. It dismissed the appeal from the High Court and left in place the declarations that certain uses of “Merck” breached paragraphs 2 and or 3 of the 2020 Final Order.

This is a useful authority on declaratory relief, online targeting and the strict reading of carve-outs in brand-related court orders. For businesses, its value is practical and ongoing because the same issues arise in websites, linked domains, email systems and territorial brand controls.

Common questions

Was this case about a new trade mark ruling or about breach of an existing order?

It was about whether later acts breached paragraphs 2 and or 3 of the 2020 Final Order. Those paragraphs reflected earlier findings about breach of the parties’ agreement and trade mark infringement, but the Court of Appeal was deciding whether declarations of breach were properly made in relation to later conduct.

Does a global website automatically create UK legal risk?

Not automatically. The court confirmed that accessibility from the UK is not enough. For internet use, the question is whether the content is targeted or directed at internet users in the UK. That is a fact-sensitive assessment.

Did the court say a website aimed partly at the UK is 'UK-specific'?

No. The court agreed that 'UK-specific' means specific to the UK. A website aimed at the UK as part of a wider international audience is not, for that reason alone, a UK-specific website within the carve-out.

Are generic @merck.com inboxes treated the same as employee email addresses?

No. The court upheld the view that the carve-out for employee email addresses ending @merck.com for employees based outside the UK did not naturally extend to generic inboxes used for contacting the business.

Can a deliberate act be excused as an inadvertent error if the business thought it was allowed?

Not on the court’s interpretation here. The court agreed that 'inadvertent error' meant a genuine accident, not a deliberate act done under a mistaken understanding of the order.

Why did the court allow declarations instead of forcing contempt proceedings?

The court said declarations served a useful purpose. They gave the parties practical guidance on how the Final Order applied to concrete examples without unnecessarily escalating the dispute into contempt proceedings for the past acts covered by the application.

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