eCommerce Articles

Expert articles and practical legal guides on ecommerce for uk businesses.

UK Website Terms And Conditions Template: What To Include

UK Website Terms And Conditions Template: What To Include

If you run a small business website, it’s tempting to treat your website terms and conditions as a “nice to have” and grab a quick UK terms and conditions template from the...

15 March 2026
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Restocking Fees: Returns, Refunds And Terms & Conditions In The UK

Restocking Fees: Returns, Refunds And Terms & Conditions In The UK

If you sell physical products (especially online), returns can be a real cost centre. You’re not just dealing with “sending it back” - you might be paying for inbound shipping, inspecting the...

14 March 2026
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Sale Of Goods Act 1979 Summary: UK Business Rights, Duties & Tips

Sale Of Goods Act 1979 Summary: UK Business Rights, Duties & Tips

If your business sells physical products (or buys them from suppliers), the Sale of Goods Act 1979 is one of the core laws that shapes what you can expect from a deal...

12 March 2026
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Payment Services Directive 2 (PSD2) Explained For UK SMEs

Payment Services Directive 2 (PSD2) Explained For UK SMEs

If your business takes card payments online, runs subscriptions, or uses payment providers to collect money from customers, you’ve probably come across the term PSD2 (short for the Payment Services Directive 2)....

10 March 2026
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Exchange Policy in the UK: What to Include, Where to Display It, Compliance

Exchange Policy in the UK: What to Include, Where to Display It, Compliance

If you sell products to customers (online, in-store, or both), you’ve probably been asked: “Can I exchange this?” An exchange policy sounds simple - but the moment you start putting rules around...

9 March 2026
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Payment Initiation Rules for UK Startups and SMEs

Payment Initiation Rules for UK Startups and SMEs

If you’re building (or scaling) a product that moves money, you’ve probably come across payment initiation. For UK startups and SMEs, it can be a brilliant way to improve checkout conversion, reduce...

8 March 2026
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UK Website Terms And Conditions Template: What To Include

UK Website Terms And Conditions Template: What To Include

If you run a small business website, your “legal pages” can feel like something you’ll get to later - after you’ve built the site, launched your products, and figured out marketing. But...

8 March 2026
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UK Competition Law Rules: How Small Businesses Stay Compliant

UK Competition Law Rules: How Small Businesses Stay Compliant

Running a giveaway can be a brilliant way to build your email list, launch a new product, or simply get more eyes on your brand. But if you’ve ever searched for “competition...

5 March 2026
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Product Liability In The UK: How To Reduce Legal Risk

Product Liability In The UK: How To Reduce Legal Risk

If you sell physical products in the UK (online, in-store, or even as a side line to your services), product liability is one of those “you don’t think about it until you...

4 March 2026
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Trademark Infringement Examples: Common UK Scenarios And How To Avoid Them

Trademark Infringement Examples: Common UK Scenarios And How To Avoid Them

You’ve spent time (and money) building a brand people recognise. Your name, logo, product labels, and even your packaging can become part of what customers trust. That’s why trade mark issues can...

4 March 2026
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Consumer Contract Cancellation: UK Business Obligations And Consumer Rights

Consumer Contract Cancellation: UK Business Obligations And Consumer Rights

If you sell to consumers in the UK (whether online, in-store, or both), cancellations are part of running a healthy business. Most customers won’t cancel. But when they do, the way you...

3 March 2026
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How To Write Standard Terms And Conditions For Your Business In The UK

How To Write Standard Terms And Conditions For Your Business In The UK

If you’re running a small business, you’re probably making dozens of “mini-contracts” every week without even thinking about it. A customer places an order, you book in the work, you invoice, you...

1 March 2026
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Legal Checklist for Starting an Ecommerce Business in the UK

Legal Checklist for Starting an Ecommerce Business in the UK

Starting an eCommerce business can feel like the perfect "finally, I'm doing it" moment. You've got a product idea, you can picture your brand on Instagram, and you're already thinking about your...

1 March 2026
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How To Start An Instagram Business (2026 Updated)

How To Start An Instagram Business (2026 Updated)

Starting an Instagram business in 2026 can be one of the fastest ways to build a brand, find customers and test ideas without spending a fortune on a website or physical premises....

1 March 2026
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Invitation To Treat Meaning In UK Contract Law With Business Examples

Invitation To Treat Meaning In UK Contract Law With Business Examples

If you run a small business, you’ll probably “make offers” every day without even realising it. A product page on your website, a quote you’ve emailed a customer, a price label on...

1 March 2026
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Legal Checks When Buying A Shopify Business For Sale In the UK

Legal Checks When Buying A Shopify Business For Sale In the UK

Finding a Shopify business for sale can feel like a shortcut to growth. Instead of spending months (or years) building traffic, testing products and refining operations, you’re buying something that already has...

1 March 2026
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Do I Need A Website Development Agreement? (2026 Updated)

Do I Need A Website Development Agreement? (2026 Updated)

Step 4: Make Sure Your Customer-Facing Legal Pages Are Covered Your developer might build the site, but you're typically responsible for what the site says and how it contracts with customers. Depending...

28 February 2026
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Running An Online Course? Here's How To Protect Yourself (2026 Updated)

Running An Online Course? Here's How To Protect Yourself (2026 Updated)

Online courses can be an amazing business model. You create something once, refine it over time, and help people learn from anywhere in the world. But the legal side can get messy...

28 February 2026
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What Is A Shipping Policy? (2026 Updated)

What Is A Shipping Policy? (2026 Updated)

If you sell products online (or you're about to), you've probably had that moment where you think: "Do I really need a shipping policy?" The short answer is yes - if you want to avoid avoidable...

28 February 2026
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UK Online Selling Rules And Regulations: Legal Requirements For Businesses

UK Online Selling Rules And Regulations: Legal Requirements For Businesses

Launching an online store can feel like the fastest way to turn a good idea into real revenue. You can test products quickly, reach customers across the UK (and beyond), and scale...

28 February 2026
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Who Does GDPR Affect? UK SMEs, Startups And Online Businesses

Who Does GDPR Affect? UK SMEs, Startups And Online Businesses

If you run a small business, a startup, or an online shop, it’s easy to assume GDPR is “just for big tech” or businesses with huge databases. In reality, GDPR affects most...

27 February 2026
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Online Payment Fraud Prevention: Practical Steps for UK SMEs

Online Payment Fraud Prevention: Practical Steps for UK SMEs

When you run a small business, you’re already juggling a lot - sales, cashflow, customers, suppliers, and the day-to-day admin that never seems to end. So when online payment fraud hits, it’s...

25 February 2026
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How UK Businesses Can Respond to Negative Reviews Legally

How UK Businesses Can Respond to Negative Reviews Legally

Getting negative reviews can feel personal - especially when you’ve poured time, money and a lot of late nights into your business. But before you hit “reply” and say what you really...

25 February 2026
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Ecommerce Lawyer: When Your Online Business Needs Legal Help

Ecommerce Lawyer: When Your Online Business Needs Legal Help

Running an online business can feel refreshingly simple at first. You choose your products, build a website, set up payments, and start marketing. Suddenly you’re selling across the UK (and sometimes overseas)...

24 February 2026
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