Get an unsolicited consumer agreement that matches how your sales actually happen

Because the sales method changes the legal picture. When a sale begins through an uninvited approach, the agreement usually needs to reflect more than price and service terms. It may also need wording that fits the information given to the customer, how the contract is formed and what cancellation position applies. A standard customer contract may not line up with those steps. This service looks at the document in that direct-sales context so the wording better matches how the transaction is actually being made.

That depends on the product or service, but common points include what is being sold, pricing and payment, how the sale is made, what information is provided before the customer agrees, cancellation wording and what happens if performance starts quickly after the sale. Depending on the model, the agreement may also need to address delivery timing, service start dates, refunds, customer acknowledgements and how written terms are provided. The aim is to make the contract fit the real sales journey rather than relying on generic wording.

We usually need to know how contact with the customer begins, whether the sale happens by phone, in person or through follow-up communications, what is being sold, when payment is taken and when supply starts. It also helps to see any current scripts, order forms, confirmation emails or existing terms. Those details matter because the agreement needs to match the actual process used by your team. If the document says one thing but the sales steps work differently in practice, that can create avoidable risk.

Sometimes a template may help as a starting reference, but it is often too general for unsolicited sales. Direct sales models can involve specific scripts, timing issues, cancellation messaging and fulfilment steps that a generic template does not reflect properly. That mismatch can become a problem if a customer challenges the sale or if your internal process does not line up with the paperwork. A more tailored agreement is usually the better option where your sales team follows a defined sequence or uses multiple customer touchpoints before the contract is concluded.

Timing depends on whether you need a new agreement or comments on an existing draft, and on how clearly your sales process is already documented. If you can provide current terms, scripts or order materials, that often makes the work more straightforward because there is a clearer starting point. If the process itself is still evolving, there may be more back and forth on the wording. One round of amendments is included after the draft or review comments are provided, so you can refine the document within scope.

Working with us is simple. Start by submitting an enquiry through our website using the form at the top of this page or on our Get Started page. A legal project manager will review your enquiry within 1 business day and reach out to understand your needs.

They'll send you a fixed fee quote outlining costs, scope, and timing. If you're happy, you can accept and sign our engagement letter online. Once that's done, we'll connect you with an expert lawyer who will complete your project via email, phone, or video chat, with the timing confirmed in your quote.

If you're not looking for help with a specific matter, explore our platform, which offers free templates, tools to get your business set up, and even a free tier to get started. Whether you need legal support or just want to browse resources, we've got you covered.

At Sprintlaw, our pricing is transparent and designed for startups and small businesses. Many one-off legal services, including document drafting and reviews, are provided for a fixed fee with an upfront quote before you proceed.

Prices typically range from £100 to £1,500 depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

Sprintlaw UK operates fully virtually, with the team working online across the UK to provide support to startups and small businesses nationwide. Many of our team are based in London and often meet at co-working offices, but our operations remain fully digital, ensuring flexibility and efficiency for both our clients and team.