A landlord services agreement that spells out your role clearly

Because landlord instructions, approvals and expectations are often more detailed than general business terms can handle. If your business is coordinating maintenance, arranging inspections, communicating with occupiers, handling arrears contact or appointing contractors, the agreement should say exactly where your authority starts and ends. It can also clarify fees, approval thresholds, emergency decision-making and what the landlord remains responsible for. Without that detail, disagreements can arise over who authorised work, who pays for it, or whether a task was part of the agreed service at all.

The agreement will usually cover the services being provided, fees and invoicing, instructions from the landlord, authority to appoint contractors, reporting obligations, confidentiality, liability wording, termination and handover when the relationship ends. Depending on your model, it may also address keys, access arrangements, emergency works, maintenance approvals, arrears communications, record keeping and complaints. If your business handles information about landlords, tenants, occupiers or contractors, privacy wording may also need attention. The legal drafting should follow your actual information-handling process, rather than relying on generic privacy wording.

Important details include the type of properties involved, whether you manage residential, commercial or mixed portfolios, how instructions are given, whether you hold keys, whether you arrange repairs directly, and what spending authority your team has without further approval. It also matters whether you use subcontractors, whether you collect or hold money, and how information moves between landlords, tenants and service providers. The practical working model can be just as important as the contract wording, so existing forms, fee schedules and internal processes often shape the final document.

Yes. If you already use a landlord agreement or a template, we can review it and update the wording so it better reflects your present-day services and risk points. That is often helpful where the business has expanded its service offering, changed its fee model, introduced new approval workflows or started handling more personal information. Some documents can be improved by targeted amendments, while others are better replaced with a cleaner redraft. Related documents, such as contractor terms or wider privacy materials, would usually be scoped separately if needed.

Timing depends on how complex the service model is and how much existing material you have available. A straightforward agreement for a single service line is generally quicker than one covering multiple property types, layered fees, emergency authority provisions or detailed reporting obligations. Once the key information is provided, a first draft or review can often be completed within a few business days. You can then provide comments and use the included amendment round. If you are working to a renewal or onboarding deadline, it is best to flag that early.

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Prices typically range from £100 to £1,500 depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

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